Business Analyst – O2C Billing

Job Description:

*This is a REMOTE position.*

Job Objectives

Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objectives of this role:

• Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.

• Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels.

• Create and implement precise management plans for every project, with attention to transparent communication at all levels.

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

• Determine and develop user requirements for systems in production, to ensure maximum usability.  

Responsibilities:

• Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.

• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.

• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.

• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.

• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.

Required skills and qualifications:

• Five or more years of experience in analytics and systems development

• High proficiency with SQL and database management

• Proven analytical abilities.

• Experience in generating process documentation and reports.

• Excellent communication skills, with an ability to translate data into actionable insights.

Preferred skills and qualifications:

• Bachelor’s degree (or equivalent) in information technology or computer science

• Strong working knowledge of relevant Microsoft applications, including Visio

• Proven ability to manage projects and user testing

• Extensive experience with data visualization

• Excellent attention to detail, analytical skills, and problem-solving ability.

• Strong communication skills, both verbal and written, to interact with cross-functional teams and senior management.

• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously

• Advanced Excel skills (e.g., complex formulas, pivot tables, data analysis tools, macro)

What we offer:

• 24 vacation days (+1 every next year, if you use all available ones)

• Meal tickets

• Voucher Tickets

• Private Health Insurance

• Benefits Online Platform

• Work from home allowance

• Full Remote Jobs

• Paid referral programme

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.