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Patient Services Representative-Practice Operations- Remote Opportunity

Remote: 
Full Remote
Work from: 
Maryland (USA), United States

Offer summary

Qualifications:

High school diploma or GED preferred, 3+ years in medical office experience.

Key responsabilities:

  • Answer and make patient calls
  • Conduct account investigations and follow-ups
University of Maryland Faculty Physicians Incorporated logo
University of Maryland Faculty Physicians Incorporated Large https://umfpi.org/
1001 - 5000 Employees
About University of Maryland Faculty Physicians Incorporated
University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation’s leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood. Mission: Together the physicians and staff of University of Maryland Faculty Physicians, Inc., (UM FPI) commit to deliver compassionate, respectful and excellent care to those we serve.
See more University of Maryland Faculty Physicians Incorporated offers

Job description

Answers incoming patient phones calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as account investigation, follow-up and collections on self-pay balances; and other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • Three or more years of experience in a medical office directly related to Patient Services Department and Central Eligibility Team
  • Must be able to also work remotely.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

BillingAccount AnalysisPatient Assistance

Other Skills

  • Collections
  • Teamwork
  • Communication
  • Problem Solving
Are you interested?

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