Quality Assurance Director (Remote in Poland)

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Znanylekarz. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300.000+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

The opportunity 

Are you ready to challenge the status quo in Quality Assurance? At Docplanner, QA is not about gatekeeping—it’s about enabling. We don’t believe QA should be testers or “quality police”; instead, we see them as mentors, advocates, and builders of tools and frameworks that empower engineers to deliver high-quality products with startup speed.

This is a rare opportunity to lead a transformational journey across our organization. As the Compliance and Quality Assurance Director, you will redefine how quality is perceived and executed. Your mission will be to embed quality into the DNA of our teams, driving a mindset shift where engineers take ownership of quality, supported by world-class tools and systems built by the QA team.

If you are passionate about creating scalable solutions, fostering collaboration, and shaping a modern QA culture that focuses on speed, impact, and excellence—this role is for you.

Why join us?

• Make a Lasting Impact: Redefine QA in a fast-paced, global tech organization.

• Innovate Without Boundaries: Influence at the highest levels to transform QA into a revenue generator and enabler of innovation.

• Be a Game-Changer: Lead the future of privacy assurance and compliance, ensuring our systems are both secure and scalable.

Join Bold Visionaries: Work with leaders who challenge conventional rules and prioritize technology over bureaucracy.

What you’ll do

Strategic Leadership

• Define and implement a modern QA strategy focused on coaching, mentoring, and advocacy.

• Promote a quality-first mindset, ensuring engineers take ownership of quality while QA acts as mentors and enablers.

• Lead and develop a culture of ownership, accountability, and continuous improvement across the QA organization.

• Provide regular updates on compliance, quality metrics, and strategic initiatives to senior leadership.

• Partner with engineering teams to align QA efforts with product development goals from the earliest design stages.

Platform Development and Tools

• Build scalable frameworks, tools, and analytics to empower engineers to test efficiently and effectively.

• Develop automated solutions for monitoring production quality, compliance, and auditing.

• Continuously improve testing infrastructure to minimize bugs while enhancing development velocity.

• Ensure the QA team delivers actionable insights without creating bottlenecks or unnecessary overhead.

Cultural Transformation

• Advocate for QA as a shared responsibility, challenging traditional testing roles.

• Educate teams on adopting practices that focus on preventing bugs rather than reactive fixes.

• Drive adoption of a zero-open-bugs mindset, emphasizing scalable solutions over manual processes.

Privacy Assurance and Compliance

• Work with Legal and Security teams to stay ahead of changes in regulations and industry guidelines.

• Create tools and processes for traceability, auditing, and synchronized logs to ensure compliance.

• Ensure privacy guidelines are integrated into development workflows without disrupting productivity.

• Help define and communicate compliance policies for engineering teams, ensuring alignment with business needs.

What we’re looking for

We’re seeking a forward-thinking QA Manager who thrives on solving challenges through collaboration and technology.

• Experience as a Director or Head of QA and proven success in leading QA organizations and driving cultural transformation within medium-to-large teams.

• Expertise in developing tools and frameworks that empower engineers to integrate quality into their workflows.

• Strong understanding of privacy assurance, compliance, and risk management, particularly in regulated industries.

• Demonstrated ability to build relationships across teams and communicate effectively with all stakeholders.

• A passion for modern QA practices, including automation, scalable testing methodologies, and continuous improvement.

• A track record of influencing cross-functional leaders to adopt innovative approaches to quality and compliance.

• Strong knowledge in bugs management processes

• Technical expertise in automation strategies and frameworks (e.g., Playwright, Appium, Cypress), with strong experience in CI/CD integration

• Ability to focus on proactive prevention rather than reactive processes, driving organizational alignment around quality goals.

What will you get in return?

Let’s talk money

• A salary adequate to your experience and skills. The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company". Your salary will be, now and always, 100% transparent to you;

• For B2B contract: between 29,000 and 43,000 pln net monthly, or company cost equivalent on employment contract

• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with or hub in Warsaw;

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

• 20/26 days of paid time off (depending on your contract);

• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Private healthcare plan with Signal Iduna for you and subsidized for your family. 

• Multisport card co-financing for you to have access to sports facilities across Poland. 

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

Keep growing with us

• Free English classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski,  CEO