Community Health Worker

Community Health Worker

Seeking Full-Time position that will be based in a select county within the State of California

Remote/In-Office as needed to Perform Duties

This role requires the employee to be working in the community or remotely or or a mix of both as needed to achieve the objective of improving the health of the members in their community

About ReBrand Health

Our mission is simple: to revolutionize healthcare by advancing innovative and efficient solutions that improve lives and drive lasting change.  At ReBrand +health, care management begins with a strong foundation of the tried and true.  We begin with decades of experience, a team approach, strong community networks, high-touch care plans, frequent engagement with the extended care team, and intensive patient involvement.  And then we add a little innovation for good measure, bringing advanced monitoring technologies and industry-leading data and analytics to inform care and attain sustainable results. 

Job Description

The Community Health Worker (CHC) plays a critical role in providing hand-on support, education, and advocacy for individuals with complex health and social needs.  In collaboration with the Care Manager, CHCs serve as a bridge between healthcare providers, social services, and the community, ensuring that patients receive holistic and culturally appropriate care.  Key responsibilities include:

1.    Outreach and Engagement

·         Build trust and establish relationships with patients, often through home visits and community events

·         Engage hard-to-reach populations, such as individuals experiencing homelessness, substance use disorders, or chronic illnesses

·         Help patients navigate complex healthcare systems and connect with needed services

·         Providing screening and assessment services face to face with the Members that do not require a license and assisting Members with engaging in their established plan of care.

2.    Care Coordination Support

·         Assist the care team by identifying patient needs related to housing, food security, transportation, and other social determinants of health

·         Work alongside Lead Care Managers and other team members to ensure patients follow through with care plans and appointments

·         Provide reminders, help arrange transportation and accompany patients to appointments when needed

3.    Health Education and Coaching

·         Education patients and their families about managing chronic conditions, medication adherence, and preventive care

·         Promote healthy behaviors and support patients in making informed decisions about their care

·         Tailor health education to the patient’s cultural and linguistic background

·         Being the point of communication between medical workers, administrative staff, patients and family involved in the treatment process and updating patient records as needed.

·         Identifying potential areas where support can be provided related to their care needs and establish goals and provide coaching or education to improve a Member’s ability to self-manage their health conditions and engage in their own preventative health care.

4.    Advocacy and Empowerment

·         Advocate on behalf of patients to ensure their engagement is received in healthcare and social services systems

·         Empower patients to take control of their health by building their confidence and knowledge

·         Help patients resolve issues such as housing instability, food insecurity, or insurance coverage challenges

·         Helping a Member enroll or maintain enrollment in government or other assistance programs that are related to improving their health

·         Connecting Members to medical translation/interpretation or transportation and other services to address health-related social needs

·         Collaborate and work with social services, child protection, community health programs, drug and alcohol services and other charitable organizations to access services and supports to get the best results for each client

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5.    Community Resource Connection

·         Connect patients to community-based resources, such as housing assistance, food banks, mental health services, and substance use treatment programs

·         Maintain up-to-date knowledge of local services and assist patients in navigating these resources

6.    Cultural Mediation

·         Serve as a cultural mediator, bridging gaps between patient and providers by helping both parties understand cultural perspectives and language needs

·         Promote trust and communication between patients and healthcare teams

7.    Ongoing support and Monitoring

·         Regularly check in with patients to monitor progress, address barriers to care, and provide ongoing encouragement

·         Report back to the care team on the patient’s status challenges and successes

Skills and Qualifications:

·         Strong knowledge of the community and its resources

·         Ability to build trust and communicate effectively with diverse populations

·         Lived experience or shared background with the community being served is preferred

·         Skills in advocacy problem-solving, and cultural competence

·         A passion for helping people and providing care

·         Excellent interpersonal skills

·         Enthusiasm and kindness

Education

·         High School Graduate or equivalency

·         Community Health Worker certification preferred

·         Have a minimum of 1 year of experience working in the health care or related field, preferably with some direct patient care coordination experiences.

·         Personal life experiences assisting with accessing local or state resources or advocating for others