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System Admin

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in system administration, Technical support experience, Knowledge of ITIL processes, Familiarity with virtualization and cloud concepts.

Key responsabilities:

  • Install, configure, and troubleshoot Windows and macOS
  • Secure the network and manage antivirus software
  • Troubleshoot hardware and network issues
  • Provide remote desktop access and resolve IT tickets
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DATAECONOMY
201 - 500 Employees
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Job description

Primary Responsibilities:
  • Installing, configuring, and troubleshooting of all Windows and mac OS.
  • Securing the network by installing & troubleshooting Antivirus related issues & regularly updating the Antivirus
  • Configuring and Troubleshooting Local & Network Printers.
  • Resolving hardware related issues in printers and other peripherals.
  • Providing the admin rights, Remote desktop access, file and folder access to the users as per the request.
  • Trouble shooting all end-to-end technical problems through the remote tools.
  • Monitoring the compliance status of all the desktops/servers in terms of patch/DAT’s status.
  • Troubleshooting issues on Office365 and escalate to proper team
  • Identifying and solving issues on Microsoft products (EXCEL, POWEPOINT, WORD, TEAMS)
  • Troubleshooting issues on Citrix connections, Client VPN’s.
  • Add devices to AzureAD, create, deploy and managing Intune MDM.
  • Create, deploy, manage the app protection policies, device configuration policies from Intune endpoint manager.
  • Create and manage security firewall, Switches, and ILL.
  • Manage and update McAfee web controls and firewall rules.
  • Maintain and monitor CCTV camera’s, Access control eSSL.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Resolve IT tickets regarding computer software, hardware, and application issues on time.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment.



Requirements
Requirements

  • Good Experience in System administration
  • Technical Support Experience
  • Experience in ITIL process
  • Experience in RIM (Remote Infrastructure Mgmt.)
  • Good knowledge in Virtualization and cloud concepts with VMware and/or Open stack
  • Excellent communication skills


Benefits
Standard Company Benefits

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Windows
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Communication

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