Business Manager, Greater China

Department: GSMA Greater China Region

Location: Beijing /Shanghai

Position type: Fixed term contract from January until September 2025

Reporting to: Sihan Bo Chen

About the GSMA

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with over 350 companies in the broader mobile ecosystem. Our mission is to further the strategic, commercial, technological, developing world and advocacy interests of our members. The GSMA produces industry-leading events such as Mobile World Congress, Mobile World Congress Shanghai, Mobile World Congress Americas and the Mobile 360 Series conferences.

Every day we work to harness the power of mobile to achieve our industry purpose – Connecting Everyone and Everything to a Better Future – through four main activities:

• We provide strategic direction and thought leadership to our members

• We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world

• We advocate for the industry to regulators, policymakers and society as a whole

• We convene the broad mobile communications ecosystems and adjacent industry sectors at our industry-leading events

About the Team

The GSMA Greater China Region focuses on the promotion and execution of GSMA global programmes, advocacy initiatives, and working groups in the Greater China region. We bring together industry consensus, increase global impact of our partners, and work closely with mobile operators and members in the wider ecosystem through our international events and platforms including MWC Barcelona, MWC Shanghai, MWC Los Angeles and GSMA Intelligence to empower sustainable development of the mobile industry.

What the hiring manager says

“Come and join a very dynamic team working in the largest mobile market in the world. As a business manager you will provide support to me with all business interactions internally and externally.  If you are an experienced EA with eager to learn new things, especially has an interest in tech industry, this is a job will never bore you”

Sihan Bo Chen, Head of Greater China

About the Role

Assist the Head of Greater China with the smooth running of the GSMA Greater China business and this includes:

• organising and co-ordinating the agendas and actions for meetings (inclusive of CEO roundtables and other regional meetings); and

• be able to provide meeting briefings and minutes together with strategy engagement, Ecosystem Engagement, public policy, technology, marketing and convening teams if necessary;

• Planning and co-ordinating all Greater China team activities within the region, and helping to assess their effectiveness.

• Help to prepare and compile information and/or analysis on telecoms related issues within the region when required.

• Providing support to Strategic Engagement, Ecosystem Engagement, Public Policy, Technology, Marketing teams in Greater China Region including projects and event planning;

• Assisting Head of Greater China with budget management, and providing monthly report;

• Personal assistant tasks for the Head of Greater China, including, but not limited to, diary management, email correspondence and organising both internal and external meetings 

• Attending meetings and producing minutes and follow-up notes when required

• Organising complex travel itineraries and travelling with the Head of China when needed

• Other ad-hoc activities to support the Greater China team, as required.

Managing regional SDGs, Climate Change and other relevant industry purpose projects

Managing GSMAi report deep dive and translation into Chinese

Assisting regional marketing and PR activities

About You

• The successful candidate will be a good relationship builder with organisational and planning skills, able to build trust and confidence, and effectively execute on agreed deliverables;

• Ability to adapt to different cultures and to work with cross-functional and multi-disciplinary teams is important;

• Knowledge of tech industry and /or government relations would be an asset;

• Good writing, research and communication skills; Competent with Microsoft Office packages, particularly Excel, and Power Point

• Strong project management skills; ability to juggle multiple projects simultaneously and manage time effectively, sometimes working to tight deadlines; and

• A team player, highly motivated to engage with all relevant stakeholders and be able to efficiently work with a wide group of internal GSMA colleagues and industry contacts , comfortable with working along senior executives and teams both internally and externally;

• Excellent speaking and writing skills in both English and Mandarin Chinese and good at proofreading in both languages.

• Experience in similar position a plus

Contract type

Worker type

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.