Director, Operations

Job Posting Start Date 11-27-2024 Job Posting End Date 01-31-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a/an  Director, Operations located in Memphis, TN.  

Reporting to the General Manager the  Director, Operations who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

• Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.
• Define operational financial goals.
• Operational business experience including a successful performance track record managing staff and P&L.
• Establish and communicate Business Unit goals and assignments.
• Define and execute operational programs in line with strategic plans and annual operating goals.
• Meet with Executive Business at least monthly to review and evaluate KOI's.
• Attend quarterly business reviews with key customers.
• Partner with other business to establish strategic plans and goals.
• Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

• Bachelor’s degree in a related field; an MBA is preferred.
• 10+ years of industry experience, with at least 3 -5 years in a Director of Production and Operations role.
• Extensive experience overseeing operations across all three shifts.
• Strong background in P&L management, with demonstrated financial acumen.
• Extensive experience in PCBA (Printed Circuit Board Assembly), assembly processes, and automation systems.
• Expertise in managing high- and low-volume production and high- and low-mix product environments.
• Ability to effectively influence senior leadership, executives, and key clients.
• Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.
• Strong sales development capabilities and excellent operational and financial management skills.
• Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• PTO
• Tuition Reimbursement
• Employee discounts at local retailers
• Bonus Eligibility

KR13

Job Category

Operations

Relocation: Not eligible

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).