Data Center Systems Engineer

About GitHub: As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.
Locations: In this role you can work from Remote, United Kingdom
Overview:

GitHub is hiring a Data Center Systems Engineer to join the team that provides the foundation on which the world’s largest network of code is built. We’re experiencing tremendous growth and need your help making our vision of infrastructure-at-scale a reality.

 

Systems Engineers on the Physical Infrastructure team at GitHub are responsible for supporting the GitHub data center facilities, hardware within facilities, and day to day operations with an eye towards automation of ongoing support workloads. They manage the ordering and installation of server racks in GitHub data centers, and troubleshoot, identify, and address hardware issues as they arise and help to ensure GitHub hardware continues to support the world's code. Even more importantly they put in place systems to detect and even mitigate the same problem early the next time around.

 

Responsibilities:

• Maintain our global physical infrastructure within our data centers, including working closely with the data center vendors, rack integrators and cabling contractors.

• Work with OEMs, ODMs, and VARs to build and integrate efficient and economical break/fix processes and systems.

• Collaborate with network, systems, and software engineers to design and optimize our physical infrastructure.

• Work with our team of operations contractors and remote hands at the data centers to ensure hardware issues are addressed and remediated quickly, with minimal human touch points. 

• Participate in an on-call rotation and quickly respond to issues and work to prevent them in the future.

• Partner within the team and across the organization to help with occasional major rollouts and maintenance. Some travel may be necessary.

 

Qualifications:

Required Qualifications: 

• Experience supporting global physical infrastructure within a data center environment is essential

• Experience with shell scripting and Linux

• Understanding of high-level languages such as Ruby, Go, Rust and/or Python

 

Preferred Qualifications:

• Understanding of network design, large scale topology and load balancing strategies and understanding of network engineering and open compute systems

• Experience writing software to manage data center infrastructure 

• Experience with data center design, and operation, including power, cooling and facility management

• Experience with configuration management software such as Puppet, Chef, Ansible, or Salt.

• Experience diagnosing and resolving performance and reliability problems at the intersection of hardware and software

GitHub Leadership Principles:

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are: GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!