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Sales Executive

Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Sales experience preferred, Excellent communication skills, Computer skills, Understanding of medical terminology is useful.

Key responsabilities:

  • Make outbound calls to patients
  • Book appointments with GP practices
Penrose Health logo
Penrose Health https://www.penrosehealth.co.uk/
51 - 200 Employees
See more Penrose Health offers

Job description

Our Patients Need You!

At Penrose Health, our mission is to provide the best healthcare to our patients. We're a friendly team looking for like-minded people who can help us fulfill this mission and make a real difference to our patients' lives! 

The job
  • Outbound 'sales' calls to specific patient groups with outstanding clinical reviews and/or interventions
  • No actual sale to make or money changing hands - you'll be booking NHS patients in for appointments with their GP practice
  • Sounds easy, but these patients will already have been contacted multiple times using texts/emails etc. These are the tough ones! 
  • You will need to understand the reasons for reluctance/uncertainty and promote relevant health benefits, effectively answer questions, and re-educate where needed
  • Your goal will be to book as many patients as possible to help us hit our targets, but ultimately you're doing a good thing for patients by ensuring they get the care they need! 
  • You'll be working in a small, fast-paced team with group and individual incentive structures - up to 25% on top of base salary.
  • This is a new/developing service so there will be opportunities to help develop it with us and move up the ranks into management/leadership
About you

 

  • Looking for keen, ambitious individuals who are willing to give their all to getting patients the care they need
  • You'll need to have excellent communication skills with the ability to persuade/convince effectively
  • We need someone independent and motivated to meet/beat their targets
  • There may be a lot of rejection here, so resilience is key - you'll need to be able to turn those patients around to see true success
  • You'll cover multiple clinical areas, so being a quick learner is important
  • We're looking for someone who ideally has some sales experience, can speak fluent english and has good computer skills
  • Basic understanding of medical terminology will be useful but we'll teach you everything you need to know about NHS targets and conditions.

 

Details

Location: Based at our Patient Support Hub in London Bridge (SE1 2EL)

Remote Flexibility: Predominantly office-based with some flexibility to work from home when settled and if task appropriate.

Hours: Ideally full-time (37.5 hours), but we will consider fewer hours for the right candidate.

Salary: £27.5k - 30k OTE (minimum basic salary of £22.5k)

About us

We’re a small group of close-knit surgeries in South East London on a mission to deliver the best healthcare to our patients. We use a multidisciplinary approach – bringing together GPs, Nurses, HCAs, Pharmacists, Paramedics, Mental Health Nurses, Physician Associates and our non-clinical team to deliver an efficient and effective service with best in class outcomes for patients.

With high levels of patient satisfaction (> 4* on Google at all our sites) and low waiting times, we’ve been able to grow to over 70,000 patients and we continue to grow at a rapid pace.

We serve our patients across 8 CQC ‘Good’ rated sites in Lambeth, Southwark and Lewisham, with each site having its own dedicated multidisciplinary team. You’ll join one of these site-based teams but you’ll be part of the larger Penrose Health family as well!

As part of Team Penrose, you’ll have the choice of a NOW or NHS pension and you’ll benefit from a comprehensive sick pay scheme after your first year with us. We also pay your professional indemnity and you’ll have the opportunity for funded professional development in the future.

On top of the employment benefits, we love to have a bit of fun. Previously the whole team has gotten involved in a bake-off, a steps challenge, a pub quiz and a fundraising round. We've also enjoyed ice cream from our regular visiting ice cream van, enjoyed surprise gifts and taken some proper time to celebrate the summer (see below). These are just some (but not all) of the things we do to make this a great place to work!

Have a watch of our group-wide Summer Social Aftermovie here: youtu.be/KiKW1VbQUus

Underneath all of this, you will also find a core strength and camaraderie that exists in each of our surgery teams and across the group – we really are a family.

All our team are enthusiastic, friendly and we want to make a real difference to our patients – come and be a part of the team!

 

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Computer Literacy
  • Quick Learning
  • Self-Motivation
  • Resilience

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