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RQ08213 - Solutions Designer - Senior

Remote: 
Full Remote
Contract: 
Fixed term
Experience: 
Senior (5-10 years)
Work from: 
Canada

Offer summary

Qualifications:

7+ years experience with Oracle Siebel CRM, 7+ years experience with Adobe AEM technologies, Experience in developing functional design documents, Knowledge of accessibility standards (WCAG/AODA).

Key responsabilities:

  • Design hosting technology solutions
  • Gather client business requirements
S M Software Solutions Inc logo
S M Software Solutions Inc SME https://www.smsoftconsulting.com/
51 - 200 Employees
About S M Software Solutions Inc
SMSS Inc. is the best solution company specialized in providing Information Technology and Management Consulting. We provide value for money to our clients by delivering the best quality technical services and solutions at reasonable rates. We also provide the best working environment for our staff and consultants. It is a growing IT services provider having wide array of solutions from Business Strategy Analysis to implementation and execution of Information Technology as well as management aspects of a business entity.
See more S M Software Solutions Inc offers

Job description

Hello,

I hope this email finds you well. We have received a new requirement from one of the ministries in Ontario. Please refer to the details provided below:

We are unable to submit a candidate without below mandatory documents.

  1. "Please ensure that your resume is updated and provided in Word format."

  1. "To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly."

  1. "We kindly request that you specify your expected hourly rate."

  1. Kindly Provide your Work Authorization.

  1. Kindly share with us your LinkedIn Profile ID.


 

Job Title:

RQ08213 - Solutions Designer - Senior

Client:

Ministry of Public and Business Service Delivery (former MGCS)

Work Location:

222 Jarvis St, Toronto, Ontario, Hybrid

Estimated Start Date:

2024-12-02

Estimated End Date:

2025-03-31

#Business Days:

120.00

Extension:

Probable after the initial mandate

Hours per day or Week:

7.25 hours per day

Security Level:

No Clearance Required


 

To check the detailed description and matrix visit our website: https://thethinkbeyond.com/Job-Details/RQ08213-Solutions-Designer-Senior


 

We're excited to invite you to join our company's WhatsApp group dedicated to for new job postings. Your insights and contributions would be incredibly valuable. Please use the link below to join: [https://chat.whatsapp.com/DwVITx9uaiELQflTDdCv33] We look forward to your participation!" 

(NOTE: Share required documents to http://[email protected] by Thursday, November 28, 10:00 AM EST.

Must Haves

At least 7+ years of experience designing solutions with Oracle Siebel CRM

Experience with developing business design document, functional & non- functional requirements

Experience in developing functional design document

Experience with solutions and designs with user experience and accessibility (WCAG/AODA)

Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype

Note:

This position is currently listed as "Hybrid"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

  • Hybrid: 3 days onsite / 2 days remote

Experience and Skill Set Requirements

Technical Solution and Development Skills - 40%

  • At least 7+ years of experience designing solutions with Oracle Siebel CRM

  • At least 7+ years of experience designing solutions with Adobe AEM technologies

  • Experience with developing business design document, functional & non- functional requirements

  • Experience with developing high level application flows to support the business requirements.

  • Experience in developing functional design document

  • Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions

  • Experience with solutions and designs with user experience and accessibility (WCAG/AODA)

  • Experience conducting user research and usability testing

  • Experience developing user personas and user journey maps

  • Experience analyzing user feedback and designing solutions to address user issues and pain points

  • Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD

  • Experience researching and applying industry best practices

  • Demonstrated experience in developing use cases (business/system), identifying and documenting business rules

  • Demonstrated experience with the creation and analytical process of business requirement documents

  • Demonstrated experience in identifying risk and providing solutions

  • Demonstrated experience with creating quality assurance plan and writing test cases

Technology Skills - 35%

  • 7+ years of experience in Siebel Solution implementation

  • 7+ years of experience in Adobe AEM Solution implementation

  • Demonstrated experience with change management methodologies

  • Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)

  • Demonstrated experience in creating and updating business architecture artefacts

  • Demonstrated experience with rational unified process (RUP)

  • Experience in developing application view visibility and CRUD (create, read, update, delete) matrix

  • Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype

Soft Skills - 20%

  • Strong communication skills; both written and verbal

  • Ability to develop and present new ideas and conceptualize new approaches and solutions

  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams

  • Demonstrated ability to work with functional and technical teams

  • Demonstrated ability to participate in a large team and work closely with other individual team members

  • Proven analytical skills and systematic problem solving

  • Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

  • Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team

Public Sector Experience - 5%

  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset.

  • Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Description

Responsibilities:

  • Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client application business requirement and project/initiative deliverables.

General Skills:

  • Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies

  • Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes.

  • Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards.

  • Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.

  • Knowledge of leading-edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.

  • Experience planning, migrating, implementing and sustaining large complex system development projects

  • Knowledge of technology developments, trends and new products to evaluated application to client short- and long-term technology requirements.

  • Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.

  • Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.

  • Experience designing and developing large, complex, highly available, mission critical server applications

  • Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement

  • Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills

  • A team player with a track record for meeting deadlines  

"If you are interested in learning more about this opportunity, we kindly request that you share the necessary documents. However, if this opportunity does not align with your current interests or responsibilities, please feel free to forward this email to any individuals who may be interested, or provide us with their contact information. We appreciate your attention to this matter.


 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

User Experience (UX)WireframingSiebel CRMAdobe AIRBusiness Requirements DocumentationPersona DevelopmentMock UpsBusiness ArchitectureFunctional RequirementChange ManagementUsability TestingUser Journey MappingTest Case

Other Skills

  • Analytical Skills
  • Teamwork
  • Communication
  • Problem Solving
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