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Front Desk Receptionist for an Opthalmology Clinic in the US (Home Based

Remote: 
Full Remote
Contract: 
Work from: 
California (USA), United States

Offer summary

Qualifications:

High school diploma or equivalent, Experience in customer service preferred.

Key responsabilities:

  • Answer incoming phone calls
  • Triaging patient inquiries
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Job description


  • Answering incoming phone calls and triaging patient inquiries, determining the urgency of medical issues (e.g., whether they require immediate attention or can wait for a later appointment).
  • Directing calls from patients wishing to pay their bills to the billing department for processing.
  • Assisting patients with prescription refill requests by following established protocols (training provided).
  • Addressing other general medical inquiries and assisting with routine office tasks as needed.


  • Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Time Management
    • Problem Solving
    • Customer Service

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