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Front Desk Supervisor

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Massachusetts (USA), United States

Offer summary

Qualifications:

2+ years of Lead or Supervisor experience, Experience in Front Desk Operations and Scheduling Optimization, EMR experience required, Associates Degree preferred, Ability to multitask.

Key responsabilities:

  • Oversee and train Front Desk staff
  • Manage front desk staff hiring and evaluations
  • Supervise patient registration process and insurance verification
  • Maintain admin duties in ATHENA
  • Supervise Patient billing and insurance prior authorization
Integrated Dermatology logo
Integrated Dermatology Medical Device SME https://www.mydermgroup.com/
501 - 1000 Employees
About Integrated Dermatology
Integrated Dermatology owns, manages and operates dermatology practices throughout the United States. The company is expanding rapidly by acquiring and partnering with dermatology practices. Integrated Dermatology has created an innovative program that provides dermatologists looking to sell their practice, and dermatologists who desire a partnership, an opportunity that previously had not existed in dermatology. Integrated Dermatology is able to provide a selling dermatologist monetary value for their practice while allowing them to remain at the practice indefinitely. For those physicians wishing to exit a practice, Integrated Dermatology allows them to monetize a lifetime of work and simultaneously provide younger dermatologists the opportunity to immediately own and take over an established practice of a retiring dermatologist. Dermatologists are often very attracted to the company’s model in search of lower operational costs, reduced management responsibilities, and the advantages a large integrated group can provide. Integrated Dermatology provides dermatologists these benefits, while also allowing them to independently practice medicine. Integrated Dermatology works with dermatologists in all stages of their careers. From graduating residents to succession planning dermatologists, Integrated Dermatology has the appropriate program to help dermatologists achieve their practice aspirations. Our mission is to improve the quality of life for its partner dermatologists while adding to their success. Integrated Dermatology enables its partner physicians to focus on providing high quality dermatological care by relieving the stress of management and by offering its doctors expert business advisory services, compliance guidance, financial services, human resources and the related management services necessary to achieve best business practices. The culture at Integrated Dermatology is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.
See more Integrated Dermatology offers

Job description

Company Description

Our busy Dermatology practice is seeking an experienced Front Desk Supervisor to join our team!

Job Description

Duties: 

  • Oversee and train all Front Desk staff in Plymouth and Quincy with best practices including filling and moving provider schedules
  • Hiring firing and performance evaluations of front desk staff
  • Supervising and training all aspects of the patient registration process including verifying insurances
  • Executing and maintaining all Admin duties in ATHENA
  • Supervising and training of Insurance Prior Authorization process
  • Supervising Patient billing process through RCM
  • Maintain strict patient and physician confidentiality
  • Reporting to Practice Manager

Qualifications
  • Experienced in leading a team
  • Ability to multitask
  • Superb customer service skills
  • Team Player
  • Patient
  • Computer Skills
  • EMR Experience
  • Attention to detail
  • Punctuality
  • Professional presence

 

Additional Information

Job Type:

  • Full-time
  • Monday - Friday 8:00 am-5:00 pm 
  • Must be willing to go to both offices in Quincy and Plymouth 

 

Experience:

  • Front Desk Operations and Scheduling Optimization
  • 2+ years’ experience as a Lead or Supervisor
  • Experience utilizing EMR is required

 

Education:

  • Associates Degree preferred

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Medical Device
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Medflow EMRFront Office

Other Skills

  • Computer Literacy
  • Scheduling
  • Leadership
  • Multitasking
  • Customer Service
  • Detail Oriented
  • Punctuality
Are you interested?

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