Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
We are seeking a Manager for the APAC Data Reconciliation Team. This hybrid role combines team leadership with hands-on data reconciliation efforts and requires at least 5 hours of overlap with APAC business hours. To ensure alignment with the APAC region, the workday for this position will begin daily at 5:00 AM GMT. The role also requires in-office presence twice a week.
Responsibilities
Team Management
Lead, mentor, and support the APAC Data Reconciliation Team
Ensure compliance with established standards, processes, and best practices
Plan team growth and manage resources effectively
Stakeholder Management
Act as the main point of escalation for stakeholder issues
Manage expectations across functions and ensure effective communication with stakeholders
Proactively identify relevant stakeholders and foster collaboration
Project Management & Delivery
Oversee and guide the team in executing projects on time, within budget, and to scope
Develop project plans, charters, and risk assessments
Apply methodologies such as Lean Six Sigma where appropriate
Reporting & Analytics
Create dashboards and status reports highlighting project risks, issues, and progress
Provide ad-hoc and periodic reporting as required
Process Improvement & Change Management
Identify process gaps and implement solutions to enhance efficiency
Update process documentation and oversee post-deployment monitoring and analysis
Testing & Requirements
Oversee or conduct user acceptance testing and manage test case development
Risk & Resource Management
Collaborate with Business Systems Analysts and developers to ensure solutions meet requirements
Manage team resources and budgets, resolving any escalated issues
Advise the team on risk management and control mechanisms
Qualifications
Proven experience in team and people leadership
Bachelor’s degree or equivalent experience in a related technical field preferred
Proficiency in PowerPoint, Excel, Microsoft Suite, and SQL
Strong knowledge of telecommunications and internet technologies
Experience with enterprise systems (e.g., Siebel, CapLogix, SingleView, DART)
Strong analytical, organizational, and time management skills
Exceptional communication and presentation skills, including the ability to engage with executive leadership
Ability to travel as needed
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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