Match score not available

Customer Service Representative- Remote

Remote:

Full Remote

Work from:

Oregon (USA), United States

Offer summary

Qualifications:

High School diploma, 1 year of office support experience, Excellent written and verbal skills, Proficient with MS Suite.

Key responsabilities:

Provide exceptional customer service
Multi-task in hectic situations

Copart XLarge https://www.copart.com/

5001 - 10000 Employees

See more Copart offers

Job description

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.

Receive and process payments.
Update lot (vehicle) notes in the system.
Answer multi-line telephone in a professional manner.
Face-to-face customer interaction.
Use company resources to gather information and offer solutions to meet customer needs.
Contact clients to obtain vehicle pick-up information.
File documents according to criteria.
Process mail incoming and outgoing per criteria.
Read and interpret various reports and documents.
Proper completion of sale documents.
Other duties as assigned.

Required Skills & Experience: