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Call centre jobs, Customer service, Telework

extra holidays
Remote: 
Full Remote
Contract: 
Salary: 
48 - 48K yearly
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Diploma of College Studies in a relevant field, At least 1 year of relevant experience, Knowledge of French required, Proficiency in English for certain positions.

Key responsabilities:

  • Advise and support Desjardins members
  • Build loyalty through personalized experiences
Desjardins logo
Desjardins Banking XLarge https://www.desjardins.com/
10001 Employees
See more Desjardins offers

Job description

Work from home anywhere in Quebec.

WHAT WORKING AT A DESJARDINS CALL CENTRE IS ALL ABOUT:

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team at our client relations centres and help us make a difference for Desjardins members and clients!

We have a variety of opportunities available to suit your professional interests!

  • Jobs – Member/client relations

  • Jobs – Life and health insurance

  • Jobs – Fraud prevention 

  • Jobs – Credit analysis and collections

  • Jobs – Emergency communications

  • And much more!

When you join our team, you'll get

  • A competitive hourly rate starting at $25.13/hour plus a shift premium (where applicable)

  • An annual performance-related bonus

  • 4 weeks of flexible vacation starting in the first year

  • Reimbursement of health and wellness expenses and telework equipment

  • Group insurance including telemedicine

  • A defined benefit pension plan that provides predictable, stable income throughout retirement

* Benefits are subject to eligibility criteria.

What you bring to the table

  • Diploma of College Studies (technical DCS) in a relevant field

  • At least 1 year of relevant experience

  • Other combinations of relevant training and experience may be considered

  • Knowledge of French required

  • For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients.

  • Work arrangements vary depending on the position and involve either hybrid work or telework.

We don't fill a position. We hire a person. There's a difference.

Discover what sets Desjardins apart from other employers. Learn why our growth strategy puts people first and how helping our employees to shine, in every area of life, is the key to our success.

Click the following link to view this short video: The Desjardins difference

#LI-Remote

#LI-Hybrid

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Banking
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
  • Problem Solving

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