Professional Services Interface Consultant

Team up with the Americas, Europe, and Asia to transform how people work around the world. Become a Guardian at Safeguard Global and choose how you work best with our Work in Any Way model.

The role in a nutshell:

The Professional Services Interface Consultant plays a key role within Safeguard Global by creating detailed, reliable and well documented solutions for Safeguard Global clients within the scope and timelines defined.

Day to day tasks include:

• Investigate customer requirements and work with key subject matter experts (both functional and technical) to document clear and complete customer requirements
• Prepare internal Safeguard technical specifications after the analysis of the requirements is complete
• Design and deliver GL, bespoke reports, Bank Files and/or any other interface and complete the project deliverables in accordance with Safeguard Global standard operating procedure (technical discovery, build, test and deployment)
• Complete the documentation of the customer solution (“to be” state) for Safeguard Global internal use, ensure the client goal state is accurate, thorough and without ambiguity
• Proactively Identify risks, issues or conflicts in scope, project duration or any constraints on personal contribution to projects and notify project team accordingly
• Contribute consistently to Safeguard Global Continuous Improvement efforts, make recommendations for role and function changes or improvements that impact the organization, identify new methods and new technologies that can magnify the impact of the Interface Consultants on the business
• Specify the business processes that interfaces will impact and work with relevant members of Safeguard Global to ensure these processes are clearly defined, tested and implemented to customer schedules
• Own all technical matters, design, development, UA testing, transition to service center for Safeguard Global until signed off handover.
• Participate actively on project status calls.
• Work on projects that are defined as business improvement projects.

Key skills required:

• Strong consultancy and communication skills in both technical and functional contexts
• Proven ability to understand technical requirements, create solutions and business processes
• Flexible mind set, able to apply technical solutions to situations that are new or different (out of the box), and be willing to find alternative ways of meeting client needs with sustainable robust solutions
• Solid understanding of Payroll and related processes (HR, Finance), ideally international or within an international business stream
• Programming background or experience in MS Access, VBA coding would be beneficial, a working knowledge of XML, XSDs, SQL statements/queries would also be an advantage
• A strong understanding of data and file types, how data in electronic formats behave and the transformation of data using common tools
• Highly organized and project oriented, showing a high level of commitment and self-motivation – able to manage multiple pursuits at the same time and work within a team as well as on one’s own
• Ability to deliver effective solutions on time and to budget
• Tenacious; personal desire to succeed;
• Ability to deliver under pressure (tight timelines)
• Work independently with minimum supervision taking accountability of assigned work

Why become a Guardian:

We are committed to building a company that empowers individuals from diverse backgrounds and values diversity of thought as a beacon for performance

• ️ International Environment: Our teams are borderless. Interact, collaborate, discover cultures, and expand your personal network beyond your country.
• 🧑‍🤝‍🧑 Our Culture : We are nurturing a workplace where everything you do is in harmony with who you are. Where your ideas will always find their way to our leaders, and your contribution recognized.
•  Autonomy & Flexibility (Work in Any Way): As a fellow Guardian, you will decide when, how and where you work best. We value results, not working hours.
•  Learning: Even though perfection is impossible to reach, we support everyone striving towards it by providing you access to 2 learning platforms. Learn at your own pace, as much and whatever you need.
• ✨Valuable Experience: Wherever you go, challenges will await you. At Safeguard Global you will find the “right” challenges to hone you into the ultimate professional.

We believe our love of laughter makes us a better company. Here at Safeguard Global, we sincerely care about each other, about our families, and about our clients, and that's what makes us different.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.