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Partner Support Agent, Indonesia (all genders)

fully flexible
Remote: 
Full Remote
Work from: 

Offer summary

Qualifications:

Experience in customer support, Strong problem-solving skills, Knowledge of B2B platforms, Ability to collaborate with multiple teams.

Key responsabilities:

  • Handle requests from partners
  • Collaborate with tech and finance teams
  • Drive process improvements
  • Advocate for feature enhancements
Distribusion logo
Distribusion Startup http://www.distribusion.com
51 - 200 Employees
HQ: Berlin
See more Distribusion offers

Job description

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by leading venture capital investors including TQ Ventures, Lightrock, Creandum, and Northzone, and are headquartered in Berlin, Germany. Following our recent $80m Series C funding, we are ready to push beyond


Distribusion is quickly expanding globally and looking for a Partner Support Agent to join the Operations team to drive quality improvements and projects of the key partnerships.

What you will do:

  • Handle incoming requests from partners regarding bookings with efficiency and accuracy.

  • Collaborate closely with our tech, product, retail, and finance teams to ensure seamless communication and resolution of partner inquiries.

  • Drive process improvements and advocate for feature enhancements to streamline operations and boost efficiency.


Workplace:

This is a remote opportunity in Indonesia.

We are a remote-first company, with teams located around the Globe and our HQ office in Berlin where the team often meets in the office.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Problem Solving

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