SES Area Operations Manager

SES Area Operations Manager

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Area Operations Manager – M4 Corridor (Oxford/Slough/Watford)

Competitive Salary & bonus scheme

Company Car

Are you someone who enjoys problem-solving and thrives in a fast-paced environment where you can provide quick and effective solutions? Do you have exceptional people and organisational skills that enable you to manage multiple internal and external stakeholders effectively?

If this sounds like you, then this is the perfect opportunity for you...

We have an opening for an Area Operations Manager covering the M4 Corridor working within our Service and Solutions team at Michelin. We are looking for an exceptional person who can manage both our contractual commitments to customers and lead the performance and development of our teams of Fleet Operators working in our customers’ depots.

Why should you start at Michelin, you ask? Because at Michelin, people are paramount. If you are looking for a company that challenges and promotes you as an employee while keeping an eye on progress and sustainability, then you've come to the right place! If you want to design yourself and work flexibly – then come to us.

The entire mobility industry is changing, which is why we are currently looking for people who want to make a difference together with us and approach topics such as innovation and sustainability with just as much conviction and passion as we do.

What will you be doing?

• Oversee the execution of contracts within your area, including distributing work instructions, monitoring performance, and operational costs.

• Implement performance monitoring for service providers and develop action plans to ensure targets are met.

• Cultivate a safety-first culture by ensuring all Service & Solutions locations are properly risk assessed and that appropriate PPE is utilised.

• Ensure Fleet Operators meet the service levels stipulated in their contracts.

• Maximise value from our products and services.

• Provide necessary training and development for Fleet Operators to excel in their roles.

• Manage resources efficiently to meet service targets while adhering to budgetary constraints.

• Track operational KPIs and work towards continuous improvement in team performance.

What you will bring:

• You’re a confident people manager and have the ability to coach and develop your team.

• Strong people skills are crucial for effective management and stakeholder engagement.

• Excellent communication skills to interact with external customers, service providers, management, and Fleet Operators.

• Business Acumen, ability to forecast, set, and manage substantial budgets confidently.

• Computer literate with the capability to use relevant software and technology.

• A full driving license and happy to spend 4 days a week on the road and approximately 4 overnight stays per month.

What you’ll get:

• A company who truly values people.

• Achieve a sense of accomplishment from driving excellent results.

• Collaborate with a supportive network of Area Operations Managers and maintain regular contact with your manager.

• Enjoy a degree of freedom and avoid being deskbound.

• Develop and gain a wealth of transferable skills to support your career progression.

Comprehensive benefits package:

• Competitive salary (to be discussed during interview process)

• Company car for business and personal use.

• Health cash plan that helps you save on essential healthcare expenses such as dental and optical services

• Sick pay benefits to ensure you're covered during times of illness.

• 25 days holiday a year, in addition to bank holidays, with the number of holiday days increasing after two years of service.

• To further enhance your life-work balance, flexibility to buy or sell additional holiday days, allowing you to either spend more time with loved ones or have extra cash in your pocket.

• FREE premium tyres for your personal vehicle

• Enhanced maternity/paternity leave to support you during important family moments

• Employee Assistance Programme (EAP) provides free, confidential advice and counselling

• In-house training centre providing a variety of training programs and courses to help you enhance your skills and achieve your career goals.

Next steps:

If you’ve got this far, then this is definitely the role for you. Apply now. Send us your CV and let’s talk about next steps.

At Michelin, we acknowledge that a diverse and inclusive work environment is fundamental to driving innovation, nurturing creativity, and establishing a space where each employee can thrive and succeed. As a dedicated equal opportunities employer, we welcome applicants from all backgrounds to apply and contribute to our team. We strongly believe that diversity enriches our work culture and drives our success.

Furthermore, we understand the importance of creating a supportive and inclusive interview process. Should you require any reasonable adjustments to facilitate your participation, please don't hesitate to let us know.