Summary

The Wikimedia Foundation is seeking a Lead Employee Relations Partner to join the People Department. This role will report to the VP, People Experience and will partner closely with the entire People Leadership Group as a true cross-functional resource. In this role, you will guide the initial development of a global Employee Relations function to ensure that the Foundation treats every staff member fairly, respectfully, and consistently in line with our values, policies, and core mission. The right individual will be able to balance proactive and reactive work, as both are critical components of the role. While this is an individual contributor role to start, the right individual will be interested in people management and experience in that field.

Responsibilities

Design and implement global employee relations frameworks, processes, and best practices that align with organizational values, goals, and personnel strategies.
Lead and oversee the management of complex employee relations cases across the organization, ensuring timely and effective resolution in a thoughtful manner.
Collaborate with HR Business Partners, Legal, People senior leadership, and other stakeholders to ensure ER policies and practices support the needs of the foundation now, and in the future.
Provide expert guidance to the People Department and senior leadership teams on a range of ER issues, including grievances, investigations, disciplinary actions, and conflict resolution.
Develop strong relationships with employers of record and counsel to build processes that ensure that all employee relations cases are handled in compliance with relevant local labor laws, regulations and applicable policies across different regions.
Develop and deliver employee relations training programs for the People Department, managers, and staff on topics such as accommodations, workplace investigations, and labor law compliance, consistent with our internal policies and global programs.
Build manager capabilities to support effective employee relations and employee engagement to drive a positive and productive work environment through workshops, training, and educational materials, in partnership with our People Growth & Belonging team.
Establish and maintain systems and up to date information for tracking and reporting on ER metrics, trends, and outcomes.
Provide regular reports with data-informed insights on key employee relations trends, risks, and dynamics internal and external to the Foundation
Stay ahead of industry trends and develop innovative approaches to address emerging employee relations challenges.

Preferred Qualifications:

Bachelor's degree in Human Resources, Labor Relations, Organizational Psychology, or a related field (Master’s degree preferred).
8+ years of experience in employee relations, HR, or labor relations, including experience in managing complex employee relations issues in a global, multi-regional context.
Strong understanding of international labor laws and the ability to navigate the complexities of employee relations in different countries.
Excellent communication and interpersonal skills, with a strong ability to influence and collaborate across a diverse, global workforce.
Proven track record of successfully leading and mentoring teams in a dynamic, mission-driven organization.
Strong problem-solving skills and the ability to manage sensitive and complex employee relations cases with discretion and professionalism.
Experience working in a not-for-profit or public sector organization.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$135,043 to US$163,849 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030