Director, Training & Enablement

Interested in working for a company that provides you a chance to grow professionally, give back to society, work for an organization that is making the world a better place, and make money doing it? If so, Level Access may be the right company for you!

Level Access helps companies make their digital properties, websites, and apps accessible to people with disabilities. We are offering an opportunity for both personal and professional growth - to deepen your current skill set and venture into new skill development, to have the support of stellar, high functioning teammates while joining a company whose DNA is based in its mission- to make the web accessible and inclusive to all.

Job Overview:

The Director of Enablement will lead and manage a high-performing enablement team across five critical areas for the entire company, including the go-to-market teams: Onboarding, Skill Development, Product Enablement, Tech and Process Enablement, and Technical Accessibility Enablement. This leader will drive strategy and prioritization, collaborate with cross-functional teams to align on goals, and implement programs that enhance employee performance and elevate the customer journey. The ideal candidate will be a seasoned enablement leader who excels in strategic planning, cross-functional collaboration, and fostering a culture of continuous improvement.

What You’ll Do:

• Team Leadership and Development

  • Lead, coach, and develop a team of enablement professionals, empowering them to excel in each of the five focus areas.
  • Establish team goals, prioritize initiatives, and allocate resources effectively to support company-wide growth objectives.
  • Foster a collaborative, inclusive team culture focused on innovation, accountability, and impactful enablement.

• Strategic Planning and Execution

  • Develop and execute a comprehensive enablement strategy aligned with business goals, supporting revenue growth, operational efficiency, and exceptional customer experiences.
  • Partner with department heads to ensure the enablement strategy aligns with organizational priorities and optimizes team impact.
  • Oversee the creation, rollout, and continuous improvement of enablement programs, ensuring they are scalable and responsive to business needs.

• Cross-Functional Collaboration

  • Serve as a key liaison between the enablement team and leaders in Sales, Customer Success, Delivery, Operations, and Product to ensure alignment on key enablement initiatives.
  • Work with stakeholders to identify and address enablement needs, create cohesive learning journeys, and implement feedback loops that refine program effectiveness.

• Program Oversight and Impact Measurement

  • Oversee onboarding, skill development, product training, tech and process enablement, and accessibility programs, ensuring they meet the needs of various teams and are integrated into a unified strategy.
  • Establish KPIs and track the effectiveness of enablement initiatives, utilizing data and feedback to adjust strategies for continuous improvement.
  • Champion a metrics-driven approach to measure program impact, employee development, and efficiency gains, making data-informed recommendations to optimize outcomes.

• Change Management and Continuous Improvement

  • Lead enablement-related change management initiatives as the company grows and scales, ensuring smooth transitions and high adoption rates across the organization.
  • Build a culture of continuous learning and development within the enablement team, ensuring programs remain relevant, innovative, and aligned with best practices in SaaS enablement.

Qualifications:

• 7+ years’ experience in Sales, Training and Enablement.
• 4+ years’ experience in a hunter sales role
• 3+ years’ experience in managing teams and delivering against business goals
• Strong experience supporting Enablement in revenue teams of over 130 sales reps.
• Experience standing up new enablement programs & functions.
• Experience building sales & post-sales enablement programs.
• Strong knowledge & expertise in sales methodologies (Challenger, Insight Selling, Value Selling, Consultative Selling, MEDDPICC, SPIN, etc.).
• Strong VILT, ILT, and facilitation skills.
• Deep understanding of adult learning theory and principles with ability to apply multiple techniques virtually and in person to drive retention and engagement.
• Proven experience building playbooks, enablement resources, supporting tools & resources.
• Knowledge & experience with instructional design, designing curricula, e-Learning courses, learning paths, and blended learning experiences utilizing content creation software (i.e.: Articulate360 Product Suite, Adobe Creative Cloud, Camtasia).

Application Process 

Salary is commensurate with experience. This is a full-time, salaried position with a competitive benefits package based remotely. For immediate consideration, please submit your resume and cover letter. 

Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.