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Division or Field Office:
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Claims Division
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| Department of Position: |
Claims Department |
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Work from:
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Home NE Region Footprint |
| Salary Range: |
85,247.00 - 136,175.00 *
salary range is for this level and may vary based on actual level of role hired for
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*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including:
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
- Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
- Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
- Career development. Including a tuition reimbursement program for higher education and industry designations.
Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgment in handling highly complex and/or high exposure commercial liability, commercial litigation, and non-litigated claims.
- The successful candidate will work from home and ideally live in the NE Region Footprint.
Duties and Responsibilities
- Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
- Selects, engages, and collaborates with defense counsel in the handling of lawsuits.
- Manages litigation expenses and ensures that defense counsel adheres to ERIE's billing guidelines.
- Complies with and directs defense counsels' utilization of Outside Counsel Guidelines.
- Responds to claim complaints and inquiries.
- Trains and mentors.
- Documents claim files.
The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Competencies
Self-Development
Collaborates
Detail Orientation
Cultivates Innovation
Instills Trust
Decision Quality
Information Management Skills
Values Diversity
Nimble Learning
Job-Specific Knowledge
Customer Focus
Optimizes Work Processes
Ensures Accountability
Qualifications
Minimum Educational and Experience Requirements
- Bachelor’s degree and 6 years of claim handling or related experience required, or;
- Associate degree and 8 years of claim handling or related experience required; or
- High school diploma or GED and 10 years of claim handling or related experience required.
Additional Experience
- Strong knowledge and experience in tort/contract law and complex/high exposure commercial claims handling required.
- Litigation claim handling experience preferred.
Designations and/or Licenses
- Completion of Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), Senior Claim's Law Associate (SCLA), or Certified Insurance Counselor (CIC) designations preferred.
- Appropriate license as required by state.
- Valid driver’s license and good driving record required.
Physical Requirements
Climbing/accessing heights; Rarely
Driving; Often (20-50%)
Lifting/Moving 0-20 lbs; Occasional (<20%)
Lifting/Moving 20-50 lbs; Occasional (<20%)
Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
