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Devops Engineer - II

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

At least 2 years in DevOps or related field, Proficient in Kubernetes and CI/CD tools, Experience with scripting languages like Python, Ruby, Golang, Familiarity with cloud platforms such as AWS, GCP, Azure.

Key responsabilities:

  • Manage Kubernetes clusters and enforce RBAC policies
  • Build and enhance CI/CD pipelines for deployment efficiency
Netomi logo
Netomi Scaleup https://www.netomi.com/
51 - 200 Employees
About Netomi
Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results. Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice. The platform also understands 100+ languages - ¡Qué bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today!
See more Netomi offers

Job description

At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.

Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.

Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.

Want to become a key part of the Generative AI revolution? We should talk.

We are looking for a DevOps Engineer to work collaboratively with the software development team to deploy and operate the systems. You'll be responsible to ensure the system is running smoothly and is being monitored continuously to resolve issues.

Responsibilities
  • Kubernetes Management
  • Design, deploy, and manage Kubernetes clusters.
  • Configure and enforce RBAC policies and access control mechanisms.
  • Optimize cluster performance and scalability.

  • CI/CD Pipeline Development
  • Build, maintain, and enhance CI/CD pipelines using tools like Jenkins, ArgoCD, Spinnaker, or similar.
  • Automate deployment processes to improve delivery efficiency and reduce lead times.

  • Helm Templates
  • Develop, maintain, and optimize Helm charts for Kubernetes applications.
  • Ensure proper versioning and deployment strategies through Helm.

  • Service Mesh Implementation
  • Integrate and manage service meshes such as Istio or Linkerd for service discovery, load balancing, and secure communication.
  • Implement observability and traffic management within the service mesh.

  • Scripting and Automation
  • Write and maintain automation scripts using Python, Ruby, or Golang.
  • Leverage scripts for infrastructure provisioning, monitoring, and debugging.

  • (Bonus) Chaos & Resilience Engineering
  • Implement chaos engineering principles to test and improve system reliability.
  • Simulate failures and measure system resilience to ensure production readiness.

    • Requirements
  • Experience: At least 2 years in DevOps or a related field.

  • Tools and Technologies:
  • Kubernetes (RBAC, cluster administration, Helm).
  • CI/CD tools such as Jenkins, ArgoCD, or Spinnaker.
  • Service mesh solutions like Istio, Linkerd, or similar.

  • Skills:
  • Proficiency in scripting languages (Python, Ruby, Golang).
  • Familiarity with cloud platforms (AWS, GCP, Azure).
  • Strong understanding of system design, networking, and infrastructure management.

  • Bonus Skills: Knowledge and experience in chaos engineering tools like Chaos Monkey, LitmusChaos, or Gremlin.
    • Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    KubernetesScriptingService CatalogCI/CDMicrosoft NetworkingArgo CDSystems DesignInfrastructure ManagementgRPCJenkinsAmazon Web ServicesMicrosoft AzureChaos Monkey (Software)GremlinChaos Engineering

    Other Skills

    • Collaboration
    • Problem Solving
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