BC Data Service Change Management - DSS

This is a remote position.

Project Description :

Leading the development and implementation of the dual-language ID solution.  A change management strategy is required to provide DSS project leaders with the guidance and tools necessary for the successful rollout and implementation of the new dual-language ID solution.

The plan will identify the needs of key service delivery partners, engagement and communication tactics, support and resources required for successful adoption, phased change actions, and metrics for success.

 Roles and Responsibilities:

•   Change Management Strategy
  
•  Analysis and Engagement Plan
  
• Change Communications Plan
  

Key milestones for project:

• Initiation and Foundation
  
• Confirm, in collaboration with the vendor, project scope, milestones, and deliverables.
  
• Draft of the Change Management Strategy
  
• Communication Planning
  
• Draft of the Analysis and Engagement Plan
  
• Draft of the Change Communications Plan
  
• Delivery and Final Review
  
• Conduct a review with DSS and obtain final approvals.
  
• Deliver finalized plans for all project components:
  
• Change Management Strategy
  
• Analysis and Engagement Plan
  
• Change Communications Plan
  
• Transition project and materials to DSS.
  

Requirements

Experience:

·       Demonstrated experience in managing large-scale organizational change.  Preference for experience on projects which span multiple jurisdictions.

·       Demonstrated experience in selecting and applying various change management frameworks (e.g. Prosci /ADKAR, Kotter’s 8 Steps, the Change Management Foundation and Model, etc.).

·       Demonstrated experience working with Indigenous people and on culturally sensitive initiatives preferred.

·       Demonstrated expertise in risk management and problem resolution during change initiatives.

Qualifications:

·       Education and/or certification in the field of change management.

·       Exceptional communication skills.

·       Ability to work collaboratively across different organizational hierarchies and functions.