Specialist, Product Strategy

Ready to be a Titan?

The Specialist of Pro Product Strategy is a highly-visible role contributing to the overall success and expansion of ServiceTitan’s Pro Product portfolio, which currently includes 8 add-on products. The successful candidate will drive, manage, and optimize new and current growth initiatives that create immense value to our customers across all current and future ServiceTitan Pro Products.

This individual has a well-rounded background – including analytical rigor, strategic thinking, and operating acumen -- drawing key elements from roles such as management consulting, corporate strategy/development, and business operations. The ideal candidate is highly motivated to drive new growth opportunities and help ServiceTitan continue to expand both its existing and future product areas.

What you'll do:
● Assist in the development of near-term and long-term product strategy for current and future Pro Product initiatives in partnership with senior product leadership
● Support the overall management of the strategy initiative by developing project plans and regularly communicating on project updates, risks, and statuses of key milestones
● Develop and optimize business cases for future opportunities with ongoing analyses (quantitative & qualitative) including, but not limited to, competitive landscape, market size and trends, customer validation takeaways, recommendations, etc.
● Participate in existing and prospective partnership conversations, help to define mutually beneficial integration solutions, support negotiations of commercial terms and timelines, and daily relationship management
● Partner with Product Management, Sales and Marketing, and Post-Sale teams to define scope, requirements, and go-to-market strategy to launch and operate product(s) with immense value and high adoption
● Collaborate with the Revenue team to optimize sales enablement activities and evaluate ongoing pricing, costs, and margins to enhance Growth initiatives over time and exceed goals
● Research and maintain business landscape knowledge of competitors, insights, and trends

What you'll need:
● 2-4 years of work experience in management consulting, product strategy, or a similar role supporting new growth initiatives cross-functionally
● Experience in B2B technology with exposure to Software or SaaS businesses preferred
● Experience conducting quantitative and qualitative analyses include product analytics, survey analysis, business performance analysis, financial modeling, etc.
● Ability to distill complex issues into structured frameworks and concrete action plans
● Comfort with ambiguity in a dynamic working environment; know how to balance getting the details right while still moving fast and intellectual curiosity
● Demonstrated excellence in cross-functional communication, with the ability to simplify and explain complex problems to stakeholders of all levels
● This is a fully remote position and we are open to candidates across the US

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.