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Ecosystem Technical Solutions Engineer

extra holidays - extra parental leave - fully flexible

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

7+ years in relevant work experience, Experience with CI/CD and DevOps automation, Hands-on experience with container technologies, CS degree or equivalent experience (nice to have).

Key responsabilities:

Support and educate users on Dagger
Create strategies for community engagement

Dagger Startup https://dagger.io/

11 - 50 Employees

See more Dagger offers

Job description

Our Mission

We aspire to build the “devops operating system”: one integrated platform to orchestrate the delivery of applications to the cloud, from start to finish. We will accomplish this by giving devops enthusiasts what they want most: a programming environment which can encode their expertise into reusable software components, while remaining compatible with their existing tools. If we are successful, the devops community will enter a new golden age of explosive innovation and collaboration, with the Dagger platform and brand at its center.

About The Role

If evangelizing and building the Dagger ecosystem through a combination of community engagement, partner engineering, and DevRel sounds exciting, this might be the perfect job for you! We’re looking for an Ecosystem Technical Solutions Engineer with extensive experience in CI/CD, DevOps automation, and developer tools to join the Ecosystem Team to build and support our developer community through direct engagement (reactive and outreach) and technical content creation (e.g. code/integrations, demos, docs). The ideal candidate will have a strong technical background plus the desire to engage with our community members/contributors, partner organizations, and customers. In addition to engaging in all aspects of our present ecosystem, you’ll help to create strategies that evolve Dagger’s capabilities as a developer-oriented, open source platform based on feedback from the community and collaboration with Product and Engineering. The goal is to create a delightful and engaging developer experience where our community and partners are empowered to articulate their needs and to directly contribute to the Dagger platform.

About The Product

Dagger is a portable development kit for CICD pipelines. Using Dagger, software teams can create powerful pipelines with minimal effort by composing functions from the Daggerverse, and then run them anywhere. Devops engineers love Dagger because it allows:

Re-using the same pipelines across dev and CI
Testing and debugging pipelines locally
Re-using their same pipeline across CI environments, without re-writes
Encapsulating devops knowledge into reusable, cross-language functions shared as modules in the Daggerverse

You can expect to:

Support and educate users ad hoc as they try out Dagger
Document feedback and needed improvements learned from user interactions
Be the voice of the partner/user in Product and Engineering
Working with the Head of Ecosystem, in developing a plan to educate, engage, and delight our developer community.
Help to implement a roadmap of exciting events, meetups, and focused sessions for the developer community.
Travel up to 30% for conferences, events, etc.
Working on technical integrations, typically modules of functions in the Daggerverse. For example:
- CI/CD
- AI/ML pipelines
- Data pipelines, etc

How Dagger can use/deploy to another cloud/service/tool
How complete pipelines can be built up from Dagger functions for
How Dagger can be called from another service/tool

Employ a data-driven approach to community building, including understanding how to measure the health and success of a developer community.
Effectively communicate in a fast-paced environment with a decentralized global team.
Show/explain the value of Dagger to prospective users/customers through:
- Demos
- Webinars
- Videos
- Docs/blogs/whitepapers

You may be a good fit for our team if you have:

7+ years in equivalent past work experience (experience at depth / in multiple orgs)
Experience with open-source communities and ambassador programs (including events & meetups)
You are comfortable working in a fast-paced environment with clear measurable OKRs
You are comfortable leading and communicating regularly with a decentralized community of developers and contributors
SaaS company and/or start-up experience
Experience leading products for developers
You value simplicity, iteration, and moving fast
Experience with container technologies such as Docker, Kubernetes, BuildKit.
Hands on experience with Linux, Javascript/Typescript, Go, Python, Bash, etc
Hands on experience with Java or Dotnet (nice to have)
Experience with CI/CD, dev automation and testing tools
Experience with Cloud Providers either as a user or a developer (e.g. AWS, GCP, Azure)
CS degree or equivalent experience (nice to have)
Experience in a customer/community-facing role (e.g. SE, SA, DevRel)

Benefits of working at Dagger

Health & Wellness -We pay 99% medical, dental, vision, and supplemental insurance premiums for you AND your family.
Professional Development & Growth-We encourage professional development and growth. On a case-by-case basis, we offer funding for team members to pursue their professional goals.
Workflow - We are a 100% remote-first company: we encourage asynchronous, written communication and autonomy.
Time Off - 4 weeks paid time off per year (PTO) with an additional week of PTO between December 25th through January 1st, we encourage everyone to take them.
Equity - We recognize your contributions to our company through your earned equity in the company.

Dagger embraces diversity, equity, and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.