Enablement Facilitator

The HubSpot Go-To-Market Facilitation Team is hiring a Facilitator in our Tokyo office or remote in Japan. As a Facilitator you will play an instrumental role in training our new employees in Japan on the HubSpot products and role-specific skills, as well as providing a remarkable and inclusive new hire experience. 

We’re looking for someone who is obsessed with delivering best in class skills training! If you have a strong sense of autonomy, ownership, and dedication to helping sales and support teams get up to speed quicker, this is a role to consider. You will have autonomy to innovate facilitation techniques and play a pivotal role in setting up our sales and support teams for continued growth and scale. 

In this role you get to…

• Facilitate our monthly Sales Foundations training program and have the opportunity to learn and facilitate other programs.
• Contribute to the development of HubSpot’s facilitation practices and content building
• Work autonomously as well as part of a large team
• Localize global presentations and eLearning resources from US English into Japanese
• Build working relationships across multiple departments and geos 
• Support multiple avenues of training delivery including video, web-based, self-guided, virtual programs, and potentially in-person (Max 10%).
• Create an inclusive, welcoming, and accessible environment for HubSpot’s new hires.
• Stay up-to-date as a Subject Matter Expert in various aspects of HubSpot products
• Provide managers with feedback on new hire performance during training in order to guide their coaching
• Leverage new hire performance and survey data, along with feedback from Japan new hires and managers to identify areas for improvement. 

We are looking for people who...

• Are comfortable having effective conversations with a variety of people across the business
• Are able to communicate with global teams
• Can navigate ambiguous situations with minimal direction
• Are experienced in running different types of workshops. Examples for the interview will be requested.
• Have strong presentation skills, ability to “own the zoom room” and keep attendees engaged
• Experience in customer-facing roles
• Possess strong knowledge of sales processes, ideally with SaaS or technology products
• Have a strong understanding of how CRM systems work, preferably HubSpot
• Can demonstrate excellent personal organization skills with the ability to manage multiple projects at once.
• Show a steadfast attention to detail - you catch the little things others don’t
• Have very strong written & oral communication skills
• Have a growth mindset and a great sense of humor
• Business-level English proficiency and Fluent Japanese

Bonus if you have…

• Experience working globally
• Experience working cross-functionally
• Can present in both English and Japanese
• Public speaking experience 
• Strong experience with effectively facilitating onboarding and/or training

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.