Job description

At Simplify360, it's more than just work. Redefine the future of customer experiences. One conversation at a time.

Simplify360 is now a Nextiva company. Together, Nextiva and Simplify360 are changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

We are seeking a highly skilled and motivated Enterprise Sales Manager with extensive experience in selling AI-powered CX (Customer Experience) and Support SaaS Solutions. As an Enterprise Sales Manager, you will be responsible for driving the growth of our company by identifying and capturing new business opportunities in the enterprise market. Your expertise in AI technology and its application in enhancing customer experiences and support operations will enable you to build strong relationships with enterprise-level clients and position our Solutions as the preferred choice.

Responsibilities

Develop and execute a comprehensive sales strategy to achieve revenue targets and foster business growth.
Identify and qualify leads, conduct market research, and actively prospect for new business opportunities within the enterprise sector.
Build and maintain strong relationships with key decision-makers, stakeholders, and influencers in target organizations.
Gain a deep understanding of client pain points and business needs related to customer experience and support operations, and effectively communicate how our solutions can address these challenges and deliver value.
Conduct compelling product demonstrations and presentations to showcase the features, benefits, and competitive advantages of our product to prospective clients.
Collaborate closely with internal teams, including product management, data scientists, and developers, to ensure seamless implementation and successful delivery of our solutions.
Prepare and deliver persuasive sales proposals, negotiate contracts, and close deals that align with the client's requirements and objectives.
Stay updated with industry trends, market dynamics, and competitor activities to identify opportunities for differentiation and continually refine sales strategies.
Provide accurate sales forecasts, reports, and regular pipeline updates to management.
Act as a trusted advisor to clients, understanding their long-term business goals, and offering ongoing support and guidance to maximize their success with our product.

Requirements

Bachelor's degree in business, marketing, or a related field
Minimum of 4 years of experience in enterprise sales, with a focus on selling AI-powered CX & Support SaaS Solutions or related products
Proven track record of consistently meeting or exceeding sales targets in a B2B environment
In-depth knowledge of AI technology, its applications in customer experience, and support operations, as well as a strong understanding of the CX industry landscape
Excellent business acumen with the ability to understand complex client requirements and propose effective SaaS solutions
Exceptional communication and presentation skills, with the ability to articulate technical concepts to both technical and non-technical audiences
Strong negotiation and influencing abilities, with a demonstrated ability to build and nurture long-term client relationships
Self-motivated, results-driven, and comfortable working in a fast-paced, target-oriented environment
Ability to work independently and collaboratively within a cross-functional team
Proficiency in CRM software and other sales productivity tools
Travel required