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Career Opportunities: Service Leader - Hourly (124212)

extra holidays - extra parental leave - fully flexible
Remote: 
Hybrid
Experience: 
Senior (5-10 years)
Work from: 
Lisburn (GB)

Offer summary

Qualifications:

Prior experience in retail or catering, Passion for exceptional customer service, Ambition for management career, Flexible to work full-time or part-time.

Key responsabilities:

  • Lead and motivate Team Members
  • Deliver superb customer service
Welcome Break logo
Welcome Break Hospitality: Hotels, Restaurants & Leisure XLarge http://www.welcomebreak.co.uk/
5001 - 10000 Employees
About Welcome Break
Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually. We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA. Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide. Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right! Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.
See more Welcome Break offers

Job description

 

 

Supervisor 

Applegreen, Welcome Break, SITE NAME, LOCATION AND POSTCODE

Immediate start and full-time or part-time flexible positions available

Pay up to £12.44ph

Fantastic benefits, free parking & great career opportunities

Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. This is a fast-moving, fun, and rewarding role, where you’ll lead and motivate Team Members to deliver superb customer service, consistently round the clock. Join our Forecourt, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, or Greggs crew.

Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.

A Supervisor would ideally:

  • Have some prior experience working in retail or catering as a Team Member or supervisor
  • Be passionate about delivering exceptional customer service.
  • Have ambition to go far in their management career.

Key benefits for a Supervisor:

  • Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few)
  • My Welcome Break discounts - savings at hundreds of hundreds of retailers 
  • Incentive Schemes (run throughout the year)
  • Career progression and brilliant training programmes
  • Holiday entitlement increases with service
  • Cycle to work scheme - salary sacrifice scheme allows you to save money on bikes – including ebikes
  • Free onsite parking
  • Uniform provided - of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. 

 

 

Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
* Mandatory Inclusion Statement Required. . Empty field

 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Hospitality: Hotels, Restaurants & Leisure
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Retail Experience

Other Skills

  • Self-Motivation
Are you interested?

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