Production Analyst

How will this role have an impact?

The Production Analyst supports the Production team in meeting our regional or client goals. They are primarily responsible for the ongoing analysis, tracking of KPIs, and interpretation of data that is crucial to maintaining and exceeding our production goals, quality, and ensuring all KPIs are on track for achieving objectives through the most efficient use of resources. This individual will work closely with all Production team members across clients and regions. The Production Analyst will work in a dynamic environment and must effectively use data to determine strengths and opportunities for improvement in operations.  The Production Analyst must be able to develop and effectively communicate suggestions at client and regional levels so that Production Managers and Directors in Production can make informed decisions.

The Production Analyst role reports to the Director, Production

What will you do?

• Research, track, and monitor client or regional commitments, goals, and expectations
• Collect data from numerous sources, clean data, and analyze data to identify trends
• Use data and analysis to predict issues before they arise
• Provide team with actionable insights and analysis reports based on data to support decision-making efforts
• Monitor performance KPIs
• Respond promptly to inquiries from Network, Member Engagement, and team members
• Assist in creating client-facing deliverables based on data analysis and findings

We are looking for someone with:

• 5-8 years of analyst experience, particularly in resource or capacity management
• Ability to recognize, evaluate and solve complex problems
• Adept with technology and advanced skills in tools for analysis, particularly PowerBI and MS Excel MS
• Proven ability to evaluate and provide recommendations for solving complex problems, especially using data visualization
• Proven ability to execute against cross functional and operational initiatives or multiple projects simultaneously
• Experience in a large, complex and healthcare / healthcare technology organization
• Proven project management expertise
• Excellent verbal and written communication skills
• Fluently speak, read, and write English
• Understanding of key metrics and best practices for reporting / metric development
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
• Ability to express and implement concepts and ideas, both orally and in writing
• Demonstrates competency in technology applications related to business and clinical functions and in process improvement methodologies.
• Proven experience in building client facing deliverables

Education/Licensing Requirements:

• Bachelor’s degree in Business, Health Management, Analytics or related field

The base salary hiring range for this position is $46,400 to $79,300. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.