Associate Account Manager - White Label

ABOUT THE RESPONSIBILITIES  

• Communicate and respond to clients in timely manner
• Project manage campaigns to meet deadlines and reach strategic campaign goals
• Maintain & manage client relationships 
• Work within project management system to order tasks and communicate with internal teams to make sure quality of deliverables are met
• Present data-driven reports to clients for updates on their campaigns
• Demonstrate good judgment, ability to foresee potential issues, and a proactive approach to problem-solving. 
• Effectively present the agency’s POV, recommendations, and deliverables to a range of client audiences
• Work alongside the fulfillment team to create roadmaps, plan strategic initiatives & lead optimization efforts to hit client goals and targets
• Ability to define KPIs and deliver on client objectives

ABOUT YOU 

• 6 – 12 months of client services within the digital marketing environment
• Strong written and verbal communication skills
• Demonstrated organizational skills and extreme attention to detail
• Able to work independently and efficiently to meet organizational goals
• Deadline-oriented, and able to deliver high quality work to clients under pressure
• Excellent analytical, critical-thinking and problem-solving skills
• Experience with Google AdWords and Google Analytics (highly preferred)
• Self-motivated, self-starter, able to independently execute with minimal supervision in a fast-paced agency environment with rapidly changing priorities 

ABOUT YOUR GROWTH 

As an organization we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes: 

• Account Manager (typically 1-2 years)
• Team Lead (typically 2-3 years)
• Senior Account Manager (typically 2-3 years)

ABOUT OUR BENEFITS  

We offer a comprehensive and flexible benefits package to all regular, full-time employees. Benefits include but not limited to:  

• National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available 
• Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave
• Health Savings Accounts with employer contribution, Flexible Spending Accounts, Dependent FSA 
• Vision and dental coverage 
• Employer-paid short term disability and life and AD&D insurance
• Employer-paid premium subscription to the Calm app
• Voluntary pet insurance for your furry family members 
• Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance 
• New hire technology stipend to set up home office 
• Employer-Sponsored 401(K) and Roth retirement

ABOUT THE COMPENSATION 

• Base Salary: USD $50,000.00 to $59,000.00 per year; depending on experience and skills 
• Commission eligible

ABOUT OUR CULTURE  

We value our best-in-class company culture, which is results-driven, innovative, fast-paced and fun. Our focus is on outcome, not output. We encourage our employees to work with an entrepreneurial spirit while applying a businesslike approach. When you work with great people and leaders that support you, there is no end to what you can accomplish. We celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values: 

Think Big  
“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes.  

Own It  
“Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where you want. “Own It” highlights the ability to make the work yours and deliver creative results. 

Have Fun  
“Have Fun” means we enjoy working together and cultivating a great work experience for everyone. Our passion for what we do is visible throughout the organization. Anything we enjoy, we are naturally going to do better, so we make our work something we look forward to, rather than simply something we have to do.  

NP Digital is an Equal Opportunity Employer, proud of our diversity and inclusive culture! Our goal is to positively impact change through our actions, and we’re committed to equal employment opportunities regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.