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Legal Receptionist & Switchboard.Managed Services Onsite

unlimited holidays - extra parental leave

Remote:

Hybrid

Contract:

Fixed term

Salary:

96 - 96K yearly

Work from:

New York (US)

Offer summary

Qualifications:

Customer service experience required, Knowledge of legal procedures helpful, Hotel/concierge experience preferred, Ability to lift up to 50 pounds.

Key responsabilities:

Provides exceptional customer service
Schedules meeting rooms and maintains supplies

Metasys Technologies SME http://www.metasysinc.com/

201 - 500 Employees

See more Metasys Technologies offers

Job description

Role: Legal Receptionist & Switchboard
Location: New York, NY 10036
3 Months+ Contract

Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
- Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
- Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc. prior to the clients meeting times.
- Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
- Engages in company and community service events or firm initiatives, philanthropies.

Performs light clerical/admin asst duties:
o Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
o Prepares documents, maintains files and calendars, and schedules appointments and meetings as required.
o Prepares legal documents and correspondence from draft or dictated text as required.
o Manages calendars and assists in meeting deadlines as required.- Provides light housekeeping duties, maintaining an organized workspace. - Provides “value-added” services as approved by Site Manager/Supervisor. - Builds professional relationships with clients as well as employees within the firm. - Educates themselves on the firm culture, the key people, and the roles of those key people and assimilates themselves into the culture. - Understands firm culture and expectations in regards to greeting clients and other visitors to the firm. - Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm. - Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and / or questions. - Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc. - Maintain professional appearance and cleanliness of firm lobby. - Orders supplies when necessary, organize supply room, supply closets etc. - Performs light hospitality when necessary, coffee, water, order food, drinks. - Performs other duties as assigned.

Manager Job Description:
Shift: 9:30 AM – 6:30 PM
Dress Code: Black pants and a black polo shirt for training, after training is complete Ricoh will provide them with a shirt and jacket uniform
Interview Type: In-Person

This person will be answering calls and taking messages, escorting visitors to appropriate conference rooms, maintaining logs for reception duties, reporting any complaints to site manager, act as office lead when site manager is out, logging package delivery, and managing an email inbox. The manager is looking for someone with hotel/concierge experience. This candidate should be very welcoming and professional with a front desk appropriate demeanor. This candidate should have customer service skills, multi-tasking skills, and the ability to maintain confidentiality. Administration Skills are a plus. Candidate should be able to lift 50 pounds, assistance will be available for anything more than that. The worksite address is 151 W 42nd St, New York, NY 10036 United States (Concourse level) and it is accessible by public transportation. There is no parking.

Start date:--
12/2/2024

End_date:--
2/28/2025

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.