Business Intelligence Analyst

We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America’s most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we will invest in your learning and development through training programs designed to power your success.  

S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service.  We support the credit union members with their loans, deposits and other financial needs to achieve their goals. 

The Business Intelligence Analyst will utilize all systems and tools to provide meaningful data and analytics to S3 business lines to support data driven decision making. By working closely with the Business Intelligence & Transformation team, the Business Intelligence Analysts are committed to enhancing the member and employee experience.

 S3 STAR Values:

• Service
• Teamwork
• Attitude
• Results

Location:       Remote

TOP JOB RESPONSIBILITIES: 

• Translates business requirements to create meaningful visualizations (i.e., reports, dashboards).
• Leverages Business Intelligence tools to provide data and analytics to support decision making.
• Document requirements, job aids, and transition plans (end user).
• Creates process summary for all deployments (internal department). 
• Develops data models and queries utilizing S3 core systems.
• Provides user training and support.

Other responsibilities and opportunities: 

• Responds to any request for reporting or dashboard maintenance.
• Works in collaboration and partnership with other team members.
• Additional job-related projects and duties as assigned by management.

QUALIFICATIONS & SKILLS:

• Bachelor’s degree in data or technology is preferred, or 5 years data or technology work experience.
• 3 years data or technology related experience.
• Proficient in Microsoft Office Suite (Word, Excel, Power Platform).
• Ability to manage and prioritize multiple widely varied work streams/tasks.
• Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
• Ability to communicate effectively at all levels within the organization.

FLSA:  Exempt

 PERKS AND BENEFITS:

• Group medical, dental, and vision coverage insurance
• Generous Paid Time Off
• Up to 11 Paid Holidays Per Year
• 401(k) With Employer Match and Discretionary Contribution
• Employee Referral Program
• Wellness Programs
• Peer-to-Peer Recognition Program
• Salary commensurate with experience with an expected range of $80,000-$85,000/year. 

Equal Employment Opportunity 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”

 ADA Statement & Requirements

S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations. 

Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines. 

Cognitive Requirements- 

Constantly:     Perform basic mathematical computations; Works independently, little supervision needed; Effectively communicate verbally and in writing; Comprehend materials and follow instructions; Compile, copy and compare information; Analyze and compute information. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Motivate, lead, influence and collaborate with others both internally and externally; Exhibit excellent customer service skills.

Frequently:     Project planning and execution; Handle confidential/sensitive information.

Occasionally:  Perform advanced or non-routine mathematical computations; Facilitate meetings; speak to groups.

Physical Requirements

Constantly:     Sit- Remaining in a seated position for long periods of time; Use hand/fingers to handle and feel; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently.

Emotional Effort- Frequent short deadlines. Work environment is hectic with continual periods of high stress. 

Internal/External Interaction- Occurs occasionally with periods of high volume.