Sr Analyst - Business Intelligence

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

The Senior Enterprise Data Analyst will design and deliver key reports, metrics, and dashboards while closely aligning with business stakeholders and technology teams in a global delivery model.

Key Responsibilities

Enterprise Reporting & Analytics Development

• Partner with stakeholders to gather requirements for reports, metrics, and dashboards.
• Develop deep knowledge of business operations and data usage.
• Provide guidance on data management best practices.
• Serve as SME for data engineering teams and technology partners.

Data Management

• Advise data governance and Strategic Data Board.
• Collaborate with Data Stewards to ensure compliance with privacy regulations and company policies.

Stakeholder Management

• Build collaborative relationships with business stakeholders.
• Define functional requirements and gather feedback to improve data products.
• Advance enterprise reporting through product-thinking, including roadmaps and backlog management.
• Identify opportunities for improvement and cost savings.

Team Collaboration

• Act as SME for Data Engineers and Reporting Experts.
• Manage vendors and cross-functional work to achieve outcomes.
• Create materials for leadership presentations.

General IT Analyst Duties

• Produce weekly and monthly KPI reports using Excel and Power BI.
• Develop SQL queries for recurring and ad-hoc reports.
• Identify trends, gaps, and improvements in operational performance.
• Optimize statistical calculations for better business metrics.
• Engage in new analytical projects and exploratory data capturing.
• Identify and resolve issues in established reports.

Qualifications

Education

• Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.

Experience

• 4+ years in data analysis or similar role.
• 2+ years of SQL writing and data mining experience.
• Experience with MS Power BI and modern data environments, preferably Azure.
• Strong analytical skills and proficiency in Microsoft Office.
• Familiarity with IT frameworks (ITIL, Six Sigma, SCRUM, etc.).

Skills

• BI Tools (Power BI), SQL, Excel.
• Predictive analytics, decision trees, optimization.
• Database design and data visualization tools.

Preferred Experience

• Transportation and Logistics industry experience.
• Familiarity with AWS and Azure data platforms.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.