PHS Billing analyst 1

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

We are looking for a PHS Billing Analyst to monitor, process, report, and document various billing transactions, including suspense, adjustments, premium receipts, invoicing, deduction requests, reversals, reposts, and delinquencies. You will coordinate with other business areas to ensure accurate premium processing, billing, and fee disclosure. Additionally, you will assist with reconciliations, create monthly bills for alternately billed groups, and serve as a resource for both external and internal business areas on processes, procedures, and systems.

Key Responsibilities:

• 45% - Monitor and process a variety of billing-related transactions, including adjustments, premium receipts, invoicing, deduction requests, and delinquencies. Ensure accuracy of billing data and coordinate with other business areas as needed.
• 30% - Perform research in support of reconciliations and adjustments. Create monthly bills for alternately billed groups and address billing discrepancies.
• 15% - Proactively communicate sensitive policy and billing information to policyholders, producers, third-party administrators, field force, and internal staff. Provide solutions based on Generally Accepted Accounting Principles (GAAP), federal regulations, and contractual provisions.
• 10% - Audit billing and delinquency information for accuracy, develop solutions to billing issues, and collaborate with system design teams for system and process improvements. Work on special projects with management.
• Ability to work in a remote setting is a requirement of the role. *

Skills and Background You’ll Need

• Must-Have:
  • Minimum 2 years of accounting or complex financial experience.
  • High School Diploma or equivalent (bachelor's degree preferred)
  • Intermediate systems knowledge including Group Access, GroupFacts, AdminEase, Lawson, Clarity, and OMAR.
  • Intermediate Excel and Word skills.
  • 2+ years of customer service experience.

Key Behaviors of a Successful Candidate

• Strong attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Ability to analyze complex issues and develop effective solutions.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.

Why Join The Standard?

At The Standard, we are committed to attracting and retaining top talent. When you join us, you can expect:

• A comprehensive benefits package, including a 401(k) plan with matching contributions
• An annual incentive bonus plan
• Generous paid time off
• A supportive, responsive management approach
• Career growth and advancement opportunities
• Paid time off for volunteering
• Employee giving program that double matches donations to eligible nonprofits and schools
• And much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.