Product Manager II

What's the role?:

Drive product strategy for HERE's innovative solutions, focused on electric vehicle charging. Develop insights and trends on market opportunities, couple them with a deep understanding of HERE’s holistic business and the competitive landscape, and drive successful business implementation across all verticals.Own build/buy/partner decisions to create differentiated and compelling solutions for Automotive and multi-industry. Establish and manage KPIs to drive business growth and profitability.

• Define and communicate a clear product vision and strategy that aligns with the company’s overall goals and market needs.
• Develop and maintain a comprehensive, content and services integrated product road map, ensuring alignment with business objectives and customer demands.
• Prioritize product features, enhancements, and improvements based on market input, research, customer feedback, and business priorities.
• Lead the ideation, validation, and development of new product concepts from inception to production release.
• Conduct market research and competitive analysis to identify opportunities for (sustaining) innovation and differentiation.
• Collaborate with go-to-market, development and design teams to create customer-/user-centric products that meet market demands and exceed customer expectations.
• Relentless focus on product quality, making internal as well as customer-facing quality KPIs (such as defect densitiydensity, first-pass yield, mean time to resolution, customer complains per feature, …) a central aspect of everyone’s role in delivering long-term product success
• Set and achieve cost targets for the product portfolio.
• Monitor product performance metrics and make data-driven decisions to optimize product quality and cost.
• Work closely with development and data sourcing teams to develop effective integrated product road maps and quality KPIs.
• Work closely with go-to-market teams to develop effective go-to-market strategies and licensing models.
• Act as the primary point of contact for internal and external stakeholders, including senior management, customers, and partners.
• Communicate product vision, strategy, proposition, and performance to stakeholders, ensuring alignment and support.
• Facilitate cross-functional collaboration and ensure that all teams are aligned and working towards common goals.
• Champion the voice of the customer throughout the product lifecycle, ensuring that customer needs and feedback are incorporated into product decisions.
• Conduct regular customer interviews, surveys, and usability testing to gather insights and improve product offerings.
• Ensure high levels of customer satisfaction and loyalty by delivering products that meet or exceed customer expectations.

• BS or MS degree in computer science or engineering background strongly preferred; MBA a plus
• Significant (8+ years) work experience in Product Management or a related field (Program Management, Product Marketing), with a proven track-record of delivering products and services. Automotive/Parking/EV experience a plus.
• Strong product management skills, and a demonstrated ability to lead in the face of complex technical challenges. 
• Excellent oral and written Communication skills, coupled with the ability to build strong interpersonal relationships.  
• Ability to reduce complex problems and requirements into implementable solutions
• Ability to lead in ambiguous/dynamic situations, and communicate complex ideas in a clear, concise manner.
• Superb planning and prioritization skills, ability to drive and maintain focus
• Must be able to work within a complex, matrixed environment, and have a proven ability to influence and drive decisions through “dotted line” relationships.
• Solid knowledge of Financial / Business Modelling
• Advanced knowledge of MS Office tools, including PowerPoint and Excel.
• Travel - Must be able to travel (~10%) and on short notice

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

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HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.

At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.