Director, Clinical Documentation Integrity - Hospital Based

Job Description:

At e4health, we Empower Better Health. The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare.

Our People make the difference. Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country. Learn more about us at www.e4.health.

JOB SUMMARY:

The CDI Director is responsible for providing strategic leadership and subject matter expertise to drive the direction, growth, and operational effectiveness of the Clinical Documentation Improvement (CDI) of e4health Hospital Based Customer. This role will guide the Customer in advancing CDI and Quality initiatives, ensuring that the team delivers high-quality services while improving clinical documentation and quality outcomes.

The CDI Director will leverage industry expertise, leadership skills, and operational experience to enhance service delivery, improve client relationships, and lead the development and implementation of educational programs and audits. This position will also serve as a key liaison between clients and internal teams, ensuring alignment with organizational goals and maintaining strong, collaborative client partnerships.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• The e4health CDI Leader will deliver the following as well as other duties as assigned:
• Interview, onboard, manage, and provide education to the Customer’s CDI Team.
• Meet with leadership on a routine basis to share key performance indicators, customizable to fit Customer objectives, including for example: productivity metrics, physician engagement, query impacts including quality and revenue, data trends, challenges, opportunities, and successes.
• Collaborate with Customer Providers, develop and deliver CDI Provider education and CDI Provider Tip Cards.
• Update Customer CDI Roadmap to an Advanced CDI Program following e4health CDI Industry Best Practices.
• Initiate and Lead a new Pediatric CDI Team, including and not limited to in providing education to the team and providers.
• Potential to go onsite to customer minimally four times/year

REQUIRED QUALIFICATIONS:

• Current nursing license or graduate of medical school with 5+ years of acute care experience required; RN required
• Pediatric experience required
• Candidate must possess current ACDIS CCDS or AHIMA CDIP certification
• 5+ years of clinical documentation experience required with an acute care facility required
• Coding skills with working knowledge of ICD-10-CM and PCS and payment methodologies
• Minimum 2 years of CDI leadership experience
• Strong analytical skills to clinically evaluate the medical record
• Ability to independently use multiple computer applications for medical record review along with proficiency utilizing Microsoft products (Excel, Word, Outlook)
• Ability to communicate effectively with e4health management and all levels of client personnel
• Organization and prioritization skills. Effective writing and speaking skills.  Analytical skills

KEY SUCCESS ATTRIBUTES:  

• Integrity, passion, and ethics are required  
• Demonstrates strong collaboration skills  
• Has strong analytic and problem-solving abilities and techniques  
• Exhibit consistent initiative with strong drive for results and success  
• Demonstrate commitment to a team environment   
• Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail
• Ability to self-motivate and self-direct
• Possess strong time management and organizational skills
• Commitment and adherence to company Core Values 
  
  

CORE COMPETENCIES: 

• High level of integrity & ethical judgement
• Communication
• Consistency and Reliability  
• Meeting Standards 

BENEFITS: 

We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy.

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS: 

Sitting, talking, hearing and near vision are required over 90% of the time. Feeling is required over 90% of the time and reaching is required about 50% of the time.  The ability to travel to field sites may be required up to 15% of the time.

WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS:  

Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.

e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category.

Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.