Sr. Salesforce Billing Administrator

Sr. Salesforce Billing Administrator

Remote, U.S.

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

• Invested Relationships
• Fiscal Prudence
• Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

Our Salesforce Administration team enables Egnyte by automating business processes, integrating sales and marketing tools, and maintaining Salesforce data integrity. We collaborate with Sales Operations to equip sales teams for effective prospecting and quoting and support Finance to ensure accurate billing for customers and partners.

WHAT YOU’LL DO:

• Serve as a senior system administrator for the Salesforce.com Revenue Cloud environment that includes CPQ and Billing 
• Be able to support all basic administrative functions including user account maintenance, reports and dashboards, validations, flows, and other routine tasks within Sales Cloud, Revenue Cloud and other managed packages
• Complete regular internal system audits and prepare for upgrades
• Coordinate the evaluation, scope and completion of new development requests
• Work with other members of the Salesforce administrator team to establish suitable processes to support administrative, development, and change management activities
• Work independently to maintain subject matter expertise with each new Salesforce.com release
• Engage with system users and business analysts to identify system enhancements and/or new applications to meet business needs
• Develop elegant, simple, and scalable solutions
• Perform extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology

YOUR QUALIFICATIONS:

• Minimum three years of experience as a Salesforce.com administrator with Salesforce CPQ and Billing experience
• Familiarity with integrated ERP tools (i.e. Netsuite)
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Sales Cloud and Salesforce CPQ certifications preferred
• Excellent project management skills and a positive attitude
• Creative and analytical mindset with strong problem-solving skills
• Demonstrated ability to communicate effectively at all levels of the organization and to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs

BENEFITS:

• Competitive salaries and comprehensive benefits
• Company equity depending on role and level
• Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
• Paid holidays and sick time
• 401(k) Retirement Plan (Traditional, Roth and Mega Backdoor Roth)
• Health Savings Account (HSA) with a generous employer contribution
• Up to 12wks of paid Parental and Adoption Leave to help you grow your family
• Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
• Gym, cell phone, and internet reimbursement
• Free well-being apps such as Peloton, Carrot, and Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
• Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
• Your own Egnyte account with lifetime access

Equal Employment Opportunity

Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Commitment To Diversity, Equity, and Inclusion:

At Egnyte, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.