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Senior ServiceNow Developer/Admin

Remote:

Full Remote

Contract:

Full time

Experience:

Expert & Leadership (>10 years)

Work from:

United States

Offer summary

Qualifications:

BS in Engineering, Management Information Systems or related degree, 10+ years of experience if no degree, ServiceNow Certification is a plus, U.S. Citizenship required.

Key responsabilities:

Provide administration services for ServiceNow
Perform system maintenance and technical troubleshooting

BCMC SME https://bcmcgroup.com

51 - 200 Employees

See more BCMC offers

Job description

Place of Performance: Remote, but must be able to work 8:00 - 5:00 EST

Years of Experience: 8+

Education/Certification Requirements: BS, Engineering, Management Information Systems of Related Technical Degree or 10+ years of Experience. ServiceNow Certification a Plus.

Specific Duties
This position will provide the Administration services such as system maintenance, technical
troubleshooting, managing roles, and access to the system.

Experience in upgrading all instances when ServiceNow releases updated versions that require preparation, testing, and bug fixes across production and non-production environments.
Perform all necessary patches and communicate with ServiceNow for technical support
Performs routine maintenance to include performance monitoring and error identification/ remediation
Manages Instance Security, User/Group Access/Access Control Lists
Resolve help desk/support tickets
Adheres to internal standards, policies, and procedures
Performs other duties as assigned

Required Skills

U.S. Citizenship

Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
Experience as a System Administrator in a UNIX environment
Demonstrated experience with upgrading systems, software migrations, and resolving help desk tickets
Experience configuring mid-servers
Strong experience deploying in an Agile Environment.

Our Company Overview:
Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Benefits
Extremely competitive salary
95% employer paid for employee medical, dental, & vison coverages
100% employer paid for employee life, STD & LTD disability coverages
401k with company match and profit sharing
Flexible Spending Account (FSA) for dependent & health care
11 standard holidays & 3 weeks of annual leave