Case Manager

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The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat’s mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. 

As a Paralegal (Case Manager) at The Jeffcoat Firm, you’ll guide clients through the civil case process, from treatment to settlement. You will be the primary point of contact for the client and act as the middleman, communicating with the insurance companies on the client’s behalf. The work is fast-paced and collaborative, working alongside Attorneys, Record Coordinators, and Legal Assistants. 

What you'll be doing: 

• Responsible for documenting all actions and communication in the client’s case file. 
• Daily client interaction providing case status, assistance with medical treatment, collecting case information, and education of the personal injury claim process.  
• Build sustainable relationships and engage clients by going the extra mile. 
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation. 
• Review medical records and bills. 
• Draft demands. 
• Lien negotiation and reductions. 
• Coordinate with others within the firm to ensure customer requests are handled appropriately and in a timely fashion. 
• Attends required morning and monthly meetings. 
• Performs other job duties and responsibilities as assigned. 

Who you are: 

• Minimum High School Diploma or GED required. 
• Litigation or pre-litigation experience working for a law firm or similar. 
• An understanding of auto and health insurance subrogation is a plus. 
• Experience with auto accidents, injury claims or litigation preferred. 
• Strong interpersonal, communication and writing skills. 
• Proficiency in Microsoft Office.  
• Ability to multi-task, and work both within a team and independently.  

Why you’ll love it here: 

• $20 - $27 per hour. 
• Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.  
• Recharge with our generous vacation policy, including 12 paid holidays. 
• Our Firm believes in making our community a better place and paying all successes forward. We offer 8 hours of volunteer time off per quarter. 
• We provide supportive leadership, expect accountability and transparency, and focus on outreach. 

Requirements:  

• 8:30AM—5:30PM Monday – Friday 

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.