Ships Agency Operator Port Hedland

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Join Wilhelmsen Port Services (Australia) Pty Ltd

Exciting Opportunity: Ships Agency Husbandry Officer Port Hedland (Crewing Coordinator)

• Are you driven by curiosity and a desire for personal and professional growth?
• Do you value accountability, sustainability, bravery, and delivering winning results?
• Are you passionate about providing exceptional customer service in a fast-paced industry?

If your answer is yes, then we invite you to join us! A thrilling opportunity has opened up for a 12-month full-time contract as a Ships Agency Husbandry Officer to become part of our team in Port Hedland, Western Australia. 

A Day in the Life of a Ship Agent:

• No two days are ever the same and you will be challenged regularly. You will plan, deliver, and/or supervise logistics services for ship crews or cargo and take responsibility for the safety of the personnel and vessel. 
• You will find yourself on occasion boarding vessels and effectively directing an operation without compromising on safety.
• You will be liaising with Government Authorities, working closely with vendors, representing our customer's interests, assisting crew, and dealing with industry bodies.
• Shipping is a 24/7 business, out of hours and weekend work will be required, and compensated by RDO’s.
• Work from home shift on rotation is available (after completion of training). In this role it is crucial to be driven and proactive.

What you will be doing (Main Responsibilities):

• Coordinate flights, transport, accommodation and offshore transfers for maritime personnel.
• Coordinate logistics for international freight and packages to and from vessels.
• Quote on services rendered and consolidate all expenses on completion of jobs for invoicing by lodging jobs in our platform WASP.
• Ensure compliance with Ships Agency IOP’s and SOP’s.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to the Manager.
• Ensure cost effectively Vessel Husbandry Operation.

Who You Are:

• You are a self-motivated, results-driven individual with a passion for achieving excellence.
• While prior experience or exposure to the Shipping Industry is advantageous, we welcome candidates with experience in crew coordination and mobilisation type roles.
• Attention to detail, administrative proficiency, and a good grasp of computer skills are essential.
• You thrive under pressure, meet deadlines effectively, and approach challenges as opportunities for growth.
• Safety, compliance, and wellness are paramount to you and your team's success.
• You must possess a valid Australian work permit, driver's license, and driving experience, along with eligibility for a Maritime Security Identification Card (MSIC).

What We Offer:

• A competitive base salary, plus superannuation, and other benefits including but not limited to, an additional 5 days of annual leave, car allowance, laptop, mobile phone, housing assistance, subsidized utilities, and remote travel allowance.
• Flexible work arrangements to support your well-being and work-life balance.
• A collaborative, diverse, and supportive team environment fostering growth and development.
• Access to modern training programs, advanced systems, and tools to enhance your skills and efficiency.
• Health and wellness support, including an employee assistance program for you and your family.

About Wilhelmsen:

Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces. 

At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos. We expect each of our employees to exemplify these values:

• Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence.
• Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes.
• Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the long-term impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment.
• Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavours, and 
• Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analysing competitors, identifying opportunities, and continuously learning and improving.

Applying

Sounds interesting? Do you see yourself in this role? Don't miss this opportunity apply now!

Work location: Port Hedland, Australia

Application deadline: Friday, 20th December 2024

Contact details: GBS HR Oceania (gbs-oce-hr@wilhelmsen.com)