Sr. Manager, Fraud Analytics

As the Senior Manager, Fraud Analytics, you will be leading and supervising the work of a group of analysts with a focus on fraud mitigation, computer programming, statistical models, and reporting associated with the development and implementation of fraud mitigation strategies.  You will assist the team in the development and application of complex analysis, cost/benefits analysis, optimization, predictive models and sampling.  You will maintain tight control over impact to legitimate customers from fraud management strategies and handle regular reporting of statistics to SVP and EVP levels of results in this area. Accountable for the development of transaction monitoring requirements and project implementation. Responsible for maintaining tight control over data and access management, and audit requirements. 

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At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed 

• Analytical Thinking – Lead a Data Analytics team to improve fraud monitoring by responding to fraud trends and mitigate risk surrounding operational processes. Conduct feasibility studies and cost/benefit analysis to clearly depict possible fraud mitigation rule options and recommended courses of action.  

• Communication Skills – Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, interpretation, and assessment. 

• Leadership Skills - Provide leadership and effective management of business unit staff to influence employee commitment to the organization.  

• Continuous Improvement - Lead efforts in continuous improvement by implementing automation and business intelligence strategies.

• Client engagement – Meet with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.

• Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and collaborate with others to ensure clients are connected to the right people and opportunities.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, enabling them to better manage their banking needs.

Who You Are 

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability