German Speaker Customer Service Agent

This is a fantastic opportunity for individuals eager to build their careers in a supportive and vibrant environment. You will develop essential skills and gain valuable work experience as part of an enthusiastic team

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Car Company, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

What you will do:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Provide accurate and effective roadside assistance
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!

Requirements

• Fluency in German language
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

Benefits

• Complete relocation support (flight tickets, pick-up & drop –free hotel accomodation)
• Free Studio apartment in Crete or Discounted apartment 
• Performance bonuses
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)