Job description

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG (Good Game), UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans, and heroes.

In the role of Community Partnerships Associate at ESL FACEIT Group, you will report to the Manager, Creator Partnerships EMEA, and play a crucial role in developing and maintaining robust relationships with gaming communities. Your key responsibilities will include:

Community Onboarding and Relationship Building (35%)

Initiate and develop new partnerships with gaming communities, guiding their integration with FACEIT with the main focus on Counter-Strike 2 and Overwatch 2

Maintain and enhance long-term relationships with community leaders, offering ongoing support to ensure community success on our platform

Community Management and Support (30%)

Reinforce existing partnerships through ongoing, effective communication
Continuously assist community leaders to reach their full potential
Collaborate with other teams within ESL FACEIT Group to ensure a holistic approach to community support and development

Community Discovery and Analytics (20%)

Scout and identify potential or thriving gaming communities within the gaming ecosystem
Regularly track, manage, and report on key performance metrics and objectives to assess community project success

Strategic and Commercial Management (10%)

Handle commercial and account management responsibilities with key partners
Analyze data to understand community needs and develop innovative strategies and ideas
Collaborate with the Manager in shaping and executing partnership strategies and objectives

Competition Organization and Support (5%)

Plan, organize, and execute community competitions to encourage engagement and growth

Work closely with other departments to ensure seamless operational execution and compliance

Requirements

2+ years of professional experience in gaming or esports, ideally within creator or community-related positions
Strong knowledge and understanding of Counter-Strike and/or Overwatch 2 ecosystems
Deep understanding and enthusiasm for competitive gaming
Excellent communication skills, both written and verbal
High attention to detail and commitment to quality and accuracy
Creative approach and ability to foster collaboration
Proficiency in Google Suite (Sheets, Docs, Slides)
Capability to allocate time effectively across various projects with prioritization

Required profile