ServiceNow Certified Technical Architect (CTA) (Req#218)

Description

• Design, develop, integrate, and operate ServiceNow prototypes.
• Translate prototypes into high-quality, well-written responses and demos throughout business development, capture, and proposal lifecycles.
• Utilize methodologies guided by industry best practices like ITIL, SAFe, Scrum, and PMI and leverage technologies like cloud, DevOps, and AI.
• Absorbs and responds to critique, including curiosity and acceptance for unique perspectives, with the ability to combine them and make a product better.
• Sense of urgency and critical thinking at a demanding pace where high-quality, winning proposals and capture meetings are the expectation.
• Collaborates with a broad range of talented people (e.g., executives, technologists, specialists, graphics, and writers) to achieve a common solution.
• Applies critical thinking across an opportunity lifecycle – reading an RFP, understanding customer needs, conceptualizing response while clarifying past performance, personnel, and differentiators.
• The capacity to take loosely-formed ideas and inputs and craft them into crisp, persuasive arguments, conceptualized graphics, and convey key processes, relationships, benefits, and features.
• The proven ability to write, review, and craft proposal sections across IT and ServiceNow workflows, disciplines, modules, or requirements.
• Provide domain, architecture, and technical expertise for various projects and clients as well as internal presales and demos.
• Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture
• Support technical deliverables including architecture and design documents
• Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions
• Other duties as assigned

• Proven experience in ServiceNow implementations, acting as an Architect
• 7+ years’ experience in the IT industry with 4+ years’ experience in the ServiceNow platform
• Experience in designing and implementing ServiceNow solutions
• A working understanding of the Federal procurement process, including the FAR, contracting vehicles, and the nuances is preferred.
• Experience with integration in and between ServiceNow modules and integrated applications
• Expert-level working or developing experience with JavaScript, HTML5, Jelly, jQuery, and AngularJS plus Directory service integration experience (Active Directory, LDAP, etc.) Single Sign-On using various authentication methods (token, SAML 1.1, SAML 2.0
• Strong communication and customer relationships skills at the executive level, and the ability to adjust to the audience appropriately.

• Experience building and managing ServiceNow IT solutions with SPM, HRSD, and/or CSM/PSDS.
• Experience supporting ServiceNow integrations for Security, Rick, and Compliance
• Expertise in ServiceNow platform management, configuration management, and implementation, custom development, infrastructure management, and hosting; financial institution information technology security; and complying with Federal Government related rules and regulations, and industry standards

• Bachelor’s degree in computer science, Management, Information Systems, or related discipline.
• ServiceNow Certified Technical Architect (CTA) certification or a combination of the following prerequisite certifications combined: CSA, CAD, and two (2) CIS. CIS in SPM and HRSD preferred.
• Certified Enterprise Architect preferred

• Active Public Trust or the ability to obtain a Public Trust
• Pursuant to a government contract, this position requires U.S. Citizenship status