The Technical Implementation Engineer, reporting to the Manager of Technical Delivery, plays a key role in implementing technical banking solutions of the Lumin Digital banking platform and facilitating data conversion into the system. This position emphasizes working closely with clients to gather requirements, implement and configure changes throughout the project lifecycle and create custom solutions using Lumin Digital's SDK. Experience in Banking domains or financial products and intermediate software development, along with exceptional analytical and troubleshooting abilities, are critical for success in this role.
Essential Functions, Responsibilities, Experience:
Implement, configure and test the digital banking application during the implementation phase and post go-live.
Collaborate directly with internal and external clients/vendors/project managers, product owners, development and management teams
Serve as a technical advisor to clients and project managers, providing tailored consultative solutions through a comprehensive understanding of product capabilities and client requirements.
Lead troubleshooting efforts with third party vendors and clients.
Perform requirement analysis and gap analysis to identify bugs and enhancements.
Analyze and translate client’s requirements into technical specifications.
Attend all project related meetings externally and internally.
Assist with data conversion efforts for client launches, vendor transitions, and mergers/acquisitions.
Capture and document workflows for client-specific features and custom implementations, contributing to the enhancement of the knowledge base.
Provide support for production operations as needed to address technical challenges.
Review and develop software solutions to address custom requirements using Lumin Digital’s SDK.
Working knowledge and experience of programming languages, such as C#, Java, scripting languages, and SQL.
Take ownership of assigned tasks, working independently and as part of a team.
Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
Detail-oriented with a strong work ethic and exceptional problem-solving abilities.
Supporting the production operations of working software systems
Other duties and/or special projects as assigned.
Knowledge, Skills, & Abilities:
Experience in financial software implementation, project management, business analysis, or system delivery preferred
Eagerness to learn new skills, technologies, and deepen finance knowledge
Implementation or development experience, preferably in Fintech domains.
Working knowledge of programing languages like C#, Java, Scripting languages, SQL preferred.
Knowledge of cloud-native technologies, including Kibana, Docker, Kubernetes and AWS
Knowledge of Microservice architecture and CI/CD process.
Experience using relational databases with SQL
Experience with JIRA or other agile project management tools
Strong communication and presentation skills.
Team player, flexible, ability to multitask, prioritize, problem solve and work independently.
Education:
Bachelor’s Degree in Computer Science, Engineering, or a related field. In lieu of a degree, 2+ years of work experience in the Banking or Software industry.
Travel:
Minimal, generally 12 days or less per year, ~2X team get togethers a year
LIFE AT LUMIN DIGITAL
Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.
At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.
All qualified applicants, including those with arrest or conviction records, will be considered for employment. Any conditional offer will include a notice regarding the review of the candidate’s criminal history as part of the hiring process.
