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OnBase Systems Administrator

Remote:

Full Remote

Contract:

Fixed term

Experience:

Senior (5-10 years)

Work from:

Pennsylvania (USA), United States

Offer summary

Qualifications:

Bachelor's degree in a related field, Hyland OnBase Certified System Administrator (OCSA), Hyland OnBase Certified Workflow Administrator (OCWA), 7 years of technical expertise in Hyland OnBase.

Key responsabilities:

Provide technical support to end users
Manage OnBase infrastructure and upgrades

LingaTech

51 - 200 Employees

See more LingaTech offers

Job description

Location: Mechanicsburg, PA - Local candidates only.
Position Type: 90% Remote, but must be available to come to the office when needed
Contract Length: 7 months, with extension

Please only apply if you have the below Certifications:

Required: Hyland OnBase Certified System Administrator (OCSA)
Required: Hyland OnBase Certified Workflow Administrator (OCWA)

Position Overview:
The Hyland OnBase Systems Administrator will support implementing and maintaining OnBase solutions. This mostly remote position requires the candidate to be within the Greater Harrisburg/Mechanicsburg/Central PA area and involves managing the OnBase infrastructure, providing technical support, performing software upgrades, and optimizing system performance.

The role includes collaborating with IT staff, addressing live production issues, and offering off-hours support as needed.

Required Skills:

7 years of technical expertise in Hyland OnBase
7 years of experience with OnBase System Administration
7 years of experience with Enterprise-wide Records Management Program
5 years of experience with OnBase Reporting Dashboard
Hyland OnBase Certified System Administrator (OCSA)
Hyland OnBase Certified Workflow Administrator (OCWA)

Preferred Skills:

5 years of OnBase Workflow experience
5 years of Kofax Capture Software experience
5 years of experience with OnBase System Upgrade
Experience with APIs
Hyland OnBase Certified Workview (OCWV)
Hyland OnBase Certified Application Programming Interface (OCAPI)

Duties:

Provide technical support to end users in a timely fashion
Work as a team member with additional System Administrators, Project Manager, Business Analysts
Prioritize daily tasks, live production issues, projects, and customer support
Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.
Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required
Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows
Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments
Document, evaluate, prioritize, and resolve defects
Respond to and resolve issues reported during normal business operational hours and off-hours
Monitor operations and capacity to ensure optimum performance
Create documentation of system changes or existing processes and distribute to appropriate parties
Work with OnBase Support Vendor for technical support as needed
Assist with discovery and documentation of business requirements for new OnBase solutions
Assist with training identified subject matter experts
Communicate system downtime and project deployments with business owners and end users
Understand, maintain and enhance external integrations within OnBase