GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.
GEHA has one mission: To empower federal workers to be healthy and well.
Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.
GEHA is a leader in health services for federal employees and related customers, serving our chosen markets with low-cost offerings and best-in-class customer care, sustained by a nimble and efficient organization.
The Director of the Vendor Management Office (VMO), reporting to the VP, Vendor Management Office, will own the vendor lifecycle process from procurement to termination. Responsible for driving operational excellence and act as the senior executive for creation and management of vendor contracts. Provide leadership in the standardization of purchasing, contracting, oversight, service delivery and solutions for the organization. Direct and coordinate activities, forecasting, and performance of all GEHA vendors. Identify and nurture relationships with vendor partners in order to promote a sustainable, profitable, and cost-effective supply chain.
SKILLS
Key Duties
- Directly responsible for the performance and results of all procurement to contract structure
- Maintain strategic vendor alignment with GEHA’s goals & initiatives
- Align with and refine GEHA’s vendor management principles, and execute against a cross-functionally vetted strategy (including driving RFIs and RFPs) to scale vendor operations (support, risk, etc.)
- Lead and develop the procurement team
- Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools, and policies to achieve performance objectives while mitigating vendor risk
- Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams
- Manage all contract and commercial negotiations and relationship management for all key vendor relationships
- Lead discovery and research of new vendors/technologies
- Lead forecasting and subsequent vendor capacity across all departments and lines of business
- Manage governance structure and key contacts to ensure the appropriate vendor interaction takes place to support GEHA business operations
- Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards and/or reports
- Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership
- Ensure performance improvement and recovery plans are developed, issued, tracked, and reported on
- Oversee managing the business with guidance on processes and special handling for major expenses that impact federal contracts
Education Requirements
- A Bachelor's Degree (MBA or graduate degree preferred)
Experience Requirements
- 10+ years' experience in strategic sourcing, contract oversight, supplier collaboration, development and compliance while managing direct reports
- Outstanding leadership and communication skills
- Strong negotiations experience
- Good knowledge of supplier or third-party management
- Highly analytical and find comfort in numbers
- Experience in collecting and analyzing data
- 5+ years’ experience working at a health plan preferred
- 5+ years’ experience working with a federal contractor preferred
- Creative problem-solving skills
Work-at-home requirements
- Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
- A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
- Latency (ping) response time lower than 80 ms
- Hotspots, satellite and wireless internet service is NOT allowed for this role.
- A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
How we value you
- Competitive pay/salary ranges
- Incentive plan
- Health/Vision/Dental benefits effective day one
- 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
- Robust employee well-being program
- Paid Time Off
- Personal Community Enrichment Time
- Company-provided Basic Life and AD&D
- Company-provided Short-Term & Long-Term Disability
- Tuition Assistance Program
Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
The annual base salary range for this position is $138,311 - $194,969 USD.
GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.
GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.
