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Office Receptionist

fully flexible

Remote:

Hybrid

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Phoenix (US)

Offer summary

Qualifications:

High School Diploma/GED, Excellent communication and math skills, Proven multitasking abilities, 1+ year customer service experience.

Key responsabilities:

Update and verify customer information
Create rapport with patients and visitors

Serenity Healthcare Scaleup https://serenityhealthcare.com/

201 - 500 Employees

See more Serenity Healthcare offers

Job description

Office Receptionist

We are seeking a friendly and organized Office Receptionist to join our team at Serenity Healthcare. The ideal candidate will serve as the first point of contact for our patients and visitors, providing excellent customer service and administrative support. This role is crucial in ensuring smooth clinic operations and enhancing patient experiences.

Job: Full-time (3-13-hour shifts)

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

Career Advancement Opportunity
Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
Paid Time Off
10 Major Holidays Off
401k
Employee Referral Program

Responsibilities

Update and verify customer information upon each visit.
Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.
Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.
Ensure a positive patient experience by providing support and compassion.
Rotate through other various office tasks throughout the day.

Qualifications

High School Diploma/ GED.
Excellent verbal and written communication, and basic math skills.
Proven ability to multitask in a fast-paced environment.
1+ year of full-time customer service experience, reception, or personal customer service industry.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

*This position is contingent on successfully completing a criminal background check upon hire.