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Virtual Receptionist

Remote: 
Full Remote
Work from: 
Philippines

Offer summary

Qualifications:

Previous experience in customer service, Proficient with Rogers Unison and Slack, Exceptional verbal and written English skills, Detail-oriented and organized.

Key responsabilities:

  • Receive and route incoming calls
  • Manage live chat and email inquiries
Aviaras logo
Aviaras Investment Management Startup https://www.aviaras.com/
11 - 50 Employees
About Aviaras
Aviaras is a boutique family office and staffing firm.‍We provide bookkeeping, recruiting, entity admin, due diligence, market research, and full-time executive assistants for successful founders, executives, and families who wish to direct their personal finances and businesses themselves. Our staff is based in the Philippines and Latin Americas, and comes from such as McKinsey, JP Morgan, and Deloitte.‍Traditional family offices force fee-based asset management as a prerequisite to accessing the services that clients actually want. Frustrated by this, our founders created Aviaras to take the best parts of an office and offer them a la carte so each family can tailor them to their specific needs. We make money by doing great work, not by managing your money.‍We look forward to serving you and your family.
See more Aviaras offers

Job description

Responsibilities:

  • Receive and route incoming calls via Rogers Unison, ensuring a smooth communication flow within the company.
  • Manage live chat messages and respond promptly to inquiries, providing top-notch customer service.
  • Handle email correspondence, addressing inquiries and routing messages as needed.
  • Schedule appointments and assist in maintaining the calendar, coordinating with relevant team members.
  • Collaborate with internal teams using Slack and Monday.com to track tasks and stay updated on company information.
  • Maintain a professional demeanor in all interactions, representing Avid Apparel’s commitment to excellence.

Requirements:

  • Previous experience in a receptionist, customer service, or administrative role.
  • Proficiency with Rogers Unison, Slack, and Monday.com, or ability to learn quickly.
  • Exceptional verbal and written communication skills in English, with an eye for detail.
  • Ability to handle multiple tasks efficiently and prioritize effectively in a remote work environment.
  • Strong interpersonal skills for interaction with both internal and external stakeholders.
  • Availability for immediate response during work hours (9:00 AM – 5:00 PM EST).

Required profile

Experience

Industry :
Investment Management
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Monday.comSlack (Software)Setting AppointmentsEmail ProcessingTask Management

Other Skills

  • Time Management
  • Communication
  • Social Skills
Are you interested?

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