Microsoft Service Delivery Operations Lead

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Role and Responsibilities:

As a Cyber Portfolio Lead:

• You will be accountable for providing solutions and manage a client delivery portfolio to support the expansion of the Cyber Defence business in Australia.

• You will develop and refine offerings and solutions, ensuring alignment with required delivery operating models and plan capabilities, working in alignment with Cyber Defence Lead.

• You will be responsible for translating client requirements into differentiated deliverable solutions using your knowledge of Solution Architecture principles.

• You will collaborate with the Sales Lead to develop a winnable and deliverable solution that underpins the client value proposition and business case.

• You will partner with Vendors to understand solution landscape and expand decision trees about platforms and technologies of choice, developing models to identify most suitable solution aligned to client context and requirements. Leading an engagement portfolio, you will drive the client relationship and service management, ensuring delivery success.

• You should have influencing and advisory skills, helping the client take the best value of the service.

• You will ensure the success of the delivery driving client relationships and expanding them.

• You will work closely with business development and contract/legal teams to cross/upsell the changes are reflected on new contracted scopes.

• You will collect client and delivery teams’ insight and feedback to refine and optimize solutions, revisiting existing assets and supporting the development of new ones, refining effort and operating models.

• You will support the Capability Lead with required planning for training and development, aligned with prioritized offerings and service lines.

Certifications and Skills:

• Microsoft Security certified Architect/Expert Level SC-100

• Microsoft Security certified Azure Security Administrator AZ-500

• Microsoft Security certified Azure Administrator AZ-104

• Project Management Professional PMP Scrum Master – Scrum.Org

• Security Strategy & Planning P4

• Solution Architecture P4

• Managed Cloud Security Services P4

• Service Delivery Management and Delivery Excellence P4

• Stakeholder Management P4

• Agile Methodology and Accenture Delivery Methods (ADM) P2

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Please refer to the this link - Employee Benefits | Accenture for a detailed description of the benefits

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and  cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

#LI-GM #LI_GM

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.